Diana Almonte | Page 18

MUST READ REVIEW! !! For the most part, car dealerships are awful these days, especially when you’re in the market for a pre-owned vehicle. There’s little to no transp !! For the most part, car dealerships are awful these days, especially when you’re in the market for a pre-owned vehicle. There’s little to no transparency when it comes to price, they stack fees upon fees, and dealers often just about force you into financing just so they can hide all of the above into an ‘affordable’ monthly payment that benefits no one but the finance manager. BUT NOT AT CITY WORLD HYNDAI! I walked in the door to see a car that found online with low mileage and an attractive price tag, was greeted by Diana seconds later who ended up assisting me on the transaction, and literally drove out with the car, detailed, registered, and plated, in a little under two hours. For anyone who’s ever gone to a dealership before, this is almost unheard of! There was NO xx, no dealer fees, no forceful financing tactics, no gimmicks, no games—nothing. I knew exactly what I wanted, how I wanted it done, and in the timeframe I needed it done by, and she delivered. She was on point, polite, quick, efficient, and knew the process inside and out - 5 stars - I’d add more if I was able! If you’re looking for a seamless, enjoyable car buying experience, I strongly suggest that you go see Diana at City World Hyundai on Boston Road. I just can’t say enough about how satisfied I am with the entire experience. Thank you, Diana! More

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Very good dealership-been here for all my Hyundai cars. Great customer service and professionalism always. Diana was the best. She made the experience worthwhile, and she is true to the game. She does not Great customer service and professionalism always. Diana was the best. She made the experience worthwhile, and she is true to the game. She does not sugar coat nothing and tell you what it is like, how it goes and answers all questions you may have within the process. If you ever go to City world Hyundai, ask for Diana, and I promise you, you will not be disappointed. Her service is exceptional. Thank you, Diana, for your exceptional service. More

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Diana was very attentive, she understood what I wanted and helped me get the car of my dreams !! and helped me get the car of my dreams !! More

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The staff was excellent they trully provide you with exceptional service they answerd all our questions and went above and beyond to get us exactly what we want and at no point in time did we ever feel exceptional service they answerd all our questions and went above and beyond to get us exactly what we want and at no point in time did we ever feel any pressure to buy anything. Defenetly recommend this dealer ship More

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Diana provided exceptional customer service. The process of purchasing a car would seem stressful. Diana made it feel seamless and easy for us. The process of purchasing a car would seem stressful. Diana made it feel seamless and easy for us. More

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Very attentive treatment was excellent everyone was polite and helpful no issues what so ever polite and helpful no issues what so ever More

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Today we worked with Diana Almonte, she was really nice, thoughtful and considerate of our time. She was also down to earth and put us at ease throughout the entire process. thoughtful and considerate of our time. She was also down to earth and put us at ease throughout the entire process. More

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Big thank you to Diana. Extremely helpful and patient with the purchase. Met every requirement I asked for with no issues. And a thank you to Peter for getting me out in a t Extremely helpful and patient with the purchase. Met every requirement I asked for with no issues. And a thank you to Peter for getting me out in a timely fashion. Much appreciated. Thank you. More

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Diana was the most amazing rep! Superb service and helped us every step of the way! We need more people like her! Superb service and helped us every step of the way! We need more people like her! More

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Never responded to my inquiry about the vehicle I was interested in. Glad it didn't work out if that's their idea of customer service. interested in. Glad it didn't work out if that's their idea of customer service. More

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