Diana Bollas | Page 4

We have had our Subaru Forester for 3 years now. We purchased new in 2023. In that time every error light under the sun would randomly pop up including the check engine light. Each time we scheduled We purchased new in 2023. In that time every error light under the sun would randomly pop up including the check engine light. Each time we scheduled to bring it in, within days, the error lights would go off. This happened 3-4 times. After calling service to see if I should still bring it in, they let me know there wouldn’t be anything they could do if the error message wasn’t on. After taking it in for an oil change, within a month, those lights came back on and off again. I finally decided to just keep the appointment. After they did a scan, find out that the first step in fixing a sensory issue would cost $500. This would just be the first step. If it did not solve the problem, possibly thousands. They then claimed that this was a result of a lack of maintenance. Scheduling and service neglected to take the time to address an ongoing issue that ultimately now would cost us thousands of dollars. This could have been handled much earlier and they could have advised us on error lights being a maintenance warning rather than ignoring our concerns about the vehicle. Service blamed us on the lack of maintenance when we were told multiple times that they could not handle the issue. We will be taking our business elsewhere and will not purchase another Subaru from this dealership. More

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Accurate and Pleasant. The video explanation was great. Attentive to details and answered all my questions. The video explanation was great. Attentive to details and answered all my questions. More

by ECSNEED Verified Customer Verified Customer

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Great place clean and friendly. Good to work with tells you up front and at what cost Good to work with tells you up front and at what cost More

by JEZZABETH Verified Customer Verified Customer

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I’m always happy with the service I get at this dealership. I drive a little farther from my home to come to this dealership. dealership. I drive a little farther from my home to come to this dealership. More

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We’ve now bought 2 vehicles from Ziegler Subaru and have been extremely happy with both experiences. The dealership facility is comfortable and has amenities that make waiting for service appointments pleas been extremely happy with both experiences. The dealership facility is comfortable and has amenities that make waiting for service appointments pleasant too. More

by ANGIEW2 Verified Customer Verified Customer

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Never have a bad experience at this dealership yet always in and out good work in and out good work More

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I think Ziegler is a great dealership and that's why I take my business too where I'm appreciated. My wife has nissan if I bring it to but I bring it to Ziegler because the service is so much better take my business too where I'm appreciated. My wife has nissan if I bring it to but I bring it to Ziegler because the service is so much better More

by SILKYTHEFABPS911 Verified Customer Verified Customer

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I am in my 3rd vehicle from this dealer. Customer Service is off the charts good. They listen to me about issues the vehicle may have. They research and provide detailed findings. They also Customer Service is off the charts good. They listen to me about issues the vehicle may have. They research and provide detailed findings. They also inform me of items that may be required to service in the future. This allows me to budget, plan and be aware of future repairs/maintenance More

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Diana always takes care of me! I trust her with making sure my Forester is up to date on maintenance, and she's always a pleasure to deal with. I trust her with making sure my Forester is up to date on maintenance, and she's always a pleasure to deal with. More

by MISTYSNEW1 Verified Customer Verified Customer

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always happy with the work at Zeigler Subaru. The place is clean. Friendly and knowledgeable staff. The place is clean. Friendly and knowledgeable staff. More

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