Diana Castillo
Diana Castillo at Access Ford of Corpus Christi
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Diana Castillo

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.8
116 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.8

116 Reviews

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116 Reviews of Diana Castillo

May 07, 2025

Dealership Rating
Employee Rating

Very proficient in what she does very precise expanded everything very well all around 10/10 More

by Jordennorthup6
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

May 07, 2025

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We’re so happy to hear that our team at Access Ford of Corpus Christi provided you with precise, clear, and efficient service. We truly appreciate your feedback and look forward to assisting you again in the future!

May 05, 2025

Dealership Rating
Employee Rating

Excellent and quick Service was very quick and excellent , made the car buying process enjoyable. Customer service was also top tier More

by HODGECOURTNEY2
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

May 05, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're delighted to hear that our team made the car buying process enjoyable and provided top-tier customer service. Enjoy your new vehicle!

April 27, 2025

Dealership Rating
Employee Rating

Very good dealership to work with very good quick customer service that got me in a new vehicle right out the door great salesman Mr. Terry overall great experience in buying a car will recommend it More

by ROBERTO.GOMEZ73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Harris

Apr 28, 2025

Access Ford of Corpus Christi responded

Roberto, we're delighted to hear that Mr. Terry and the team at Access Ford of Corpus Christi provided you with a great car-buying experience! Thank you for recommending us, and enjoy your new vehicle!

April 27, 2025

Dealership Rating
Employee Rating

Great Bro what do i srsly have to type 14 more words the service was good man just take it More

by BRANDONVZX
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

Apr 28, 2025

Access Ford of Corpus Christi responded

Thank you for the feedback, Brandon! We're glad to hear you had a great experience with the team at Access Ford of Corpus Christi. We appreciate your support and look forward to helping you again in the future!

April 21, 2025

Dealership Rating
Employee Rating

Entered the lot and was greeted immediately. Communication was strait to the point on what was wanted and was helped out with ease. More

by MANUEL1017.MC
Recommend Dealer
Yes

Other Employees Tagged: Diana Castillo

Apr 21, 2025

Access Ford of Corpus Christi responded

We're glad to hear that your visit to Access Ford of Corpus Christi was met with prompt and straightforward communication. Thank you for sharing your experience, and we hope you'll consider us again in the future!

April 20, 2025

Dealership Rating
Employee Rating

Sales person was great, made the deal and was done in a very short time, however the finance department really drug their feet. 2 weeks after buy the vehicle they still hadn’t completed the financing. I fi More

by SCOTT.RAMSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rick Lerma

Apr 22, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience, Scott. I’m glad to hear that you had a positive experience with your salesperson, but I sincerely apologize for the delay and confusion in completing the financing process. It’s certainly not the level of service we aim to provide, and I regret the inconvenience this caused. I’d like to discuss this further to ensure that we can address your concerns. Please feel free to reach out to me directly so we can work toward a resolution. Sincerely, Jeffrey Slaughter General Sales Manager jeffreyslaughter@lithia.com

April 14, 2025

Dealership Rating
Employee Rating

We saw a truck online and was able to set up an appointment and go test drive it the next day. We worked with Ray Ortiz, and he was great. There was no pressure to buy. Although, I did not like the More

by TAMMIE.FLETCHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Ortiz

Apr 15, 2025

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford of Corpus Christi! We're glad to hear Ray and Diana provided a positive experience, even with the negotiation process. We appreciate your feedback and look forward to assisting you again in the future!

April 07, 2025

Dealership Rating
Employee Rating

Everyone was very professional and polite. My service was completed in a very reasonable time. 10 out of 10 rating. More

by WARD0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Access Ford of Corpus Christi responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Access Ford of Corpus Christi provided professional and timely service. We appreciate your support and look forward to serving you again in the future!

April 02, 2025

Dealership Rating
Employee Rating

Excellent service, very quick delivery and very thorough throughout the buying process, very highly recommended More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Young , Ray ortiz

Apr 03, 2025

Access Ford of Corpus Christi responded

Thank you for the glowing review! We're delighted to hear that our team at Access Ford of Corpus Christi provided excellent service and a smooth buying process. We appreciate your recommendation!

March 31, 2025

Dealership Rating
Employee Rating

The experience of buying the vehicle was great , although when the car needed to be detailed I was told to bring it back since it was the weekend . When we did take it back on Tuesday the salesman Jacob Cha More

by TACO_CAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear your initial experience with buying the vehicle was great. We apologize for the delay in getting the detailing and tow hitch information handled, and we will make sure to address this with Jacob and the team. Your satisfaction is important to us, and we appreciate your patience. Please feel free to reach out if you need anything further. We look forward to assisting you again at Access Ford of Corpus Christi!

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