Diana Gumeniuc | Page 3

Nice, clean, well staffed dealership, but the treat was working with Jeff Gammack who runs old school style customer service, which is hard to find. I really felt seen and cared for! I recommend the deale working with Jeff Gammack who runs old school style customer service, which is hard to find. I really felt seen and cared for! I recommend the dealership, and especially Jeff. Diana in finance was wonderful also. The whole experience was a pleasure. More

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Alex Yablonskiy was a good sales consultant for the car i needed .The RAV4 XLE was the 3 rd car vehicle i purchased at Luther Brookdale Toyota needed .The RAV4 XLE was the 3 rd car vehicle i purchased at Luther Brookdale Toyota More

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Edvin Sejfic (Sales Consultant) was knowledgable, friendly and professional without being pushy or self-centered. He listened carefully to what I needed in a new car and provided objective answers. friendly and professional without being pushy or self-centered. He listened carefully to what I needed in a new car and provided objective answers. Diana Gumeniuc (Sales Manager) involvement “behind the scene” was appreciated. The only negative in the buying process was a management policy at Luther to not accept a local Cashier’s check for payment, without pulling a credit report. This was infuriating and didn’t make sense to me or my banker. More

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The whole buying experience was awesome from hello to goodbye! Highly recommend Brookdale Toyota over the competition. The whole team is such a breathe of fresh air goodbye! Highly recommend Brookdale Toyota over the competition. The whole team is such a breathe of fresh air More

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Great service !!!!Diana and Myles Showed amazing patience with my two daughters when purchasing their second vehicle. Very comfortable working with both sales personnel We will definitely be back patience with my two daughters when purchasing their second vehicle. Very comfortable working with both sales personnel We will definitely be back for service along with other purchases when a vehicle is needed!! More

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Great service, friendly folks, and very fast! We were kept apprised of the process while we waited in the waiting room. Thanks for providing coffee and water! kept apprised of the process while we waited in the waiting room. Thanks for providing coffee and water! More

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Phenomenal team! Love everyone that I'vr worked with. This is my third car buying and will never go anywhere else! Thank you so much! This is my third car buying and will never go anywhere else! Thank you so much! More

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Service Checking for gas smell: nothing found. Second visit to dealership. Not sure what the source is. Had to go find out vehicle status after 1.12 hrs t Checking for gas smell: nothing found. Second visit to dealership. Not sure what the source is. Had to go find out vehicle status after 1.12 hrs to find out vehicle was done but advisor was gone. Another helped me. More

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QUICK AND EASY My experience was quick and easy. All personnel so pleasant to work with. Oil change and tire rotation done in a timely manner. Loved the service. My experience was quick and easy. All personnel so pleasant to work with. Oil change and tire rotation done in a timely manner. Loved the service. Would highly recommend to anyone. More

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Courteous respectful of our situation.We purchased our first vehicle from this dealership two years ago and had a great experience with Dianna. Returned to purchase our second vehicle working with both Mi first vehicle from this dealership two years ago and had a great experience with Dianna. Returned to purchase our second vehicle working with both Miles and Dianna had excellent service More

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