Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Diana Latella
Diana Latella at Dana Ford Lincoln

Diana Latella | Page 15

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.6
158 Reviews
4.6

158 Reviews

Write a Review

158 Reviews of Diana Latella

November 12, 2023

Dealership Rating
Employee Rating

I must say that Dana lincoln. Are well, respectful dealership. Every time. I have gone for service they really do have their act together. The service manager is well respectful More

by harleyjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Nov 14, 2023

Dana Ford Lincoln responded

Hi Harley! We're so glad to know you feel at home when visiting us for service here at Dana Ford. We appreciate your kind words about our team and the environment we strive to create! As for those danishes and muffins, who knows? They might make a comeback someday. Thanks again!

November 09, 2023

Dealership Rating
Employee Rating

service was fine but sometimes dana does not have a loaner i have to wait longer and this time my car was not cleaned came back dirty More

by LIONWHITE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Nov 10, 2023

Dana Ford Lincoln responded

We're sorry to learn about your recent experience. We aim for top-notch service and it's clear we fell short in this instance, especially with the loaner availability and cleanliness of your car. We'd like to discuss how we can improve our services moving forward. Please feel free to reach out at any time that suits you best. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 06, 2023

Dealership Rating
Employee Rating

Great advisor. Service was very good on my vehicle. Always a pleasure going to get my vehicle serviced at Dana ford Lincoln! More

by dbarbaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Nov 06, 2023

Dana Ford Lincoln responded

We're so glad to know that you had a great service experience at Dana Ford Lincoln! It's always our pleasure to assist with your vehicle needs. Thanks for the positive feedback!

October 28, 2023

Dealership Rating
Employee Rating

Fast very good service and excellent customer service oh and great coffee and clean show room More

by louisf61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Oct 30, 2023

Dana Ford Lincoln responded

Louis, Thank you for rating Dana Ford five stars! We are glad you enjoyed our coffee and showroom, and look forward to seeing you again! Thank you!

October 26, 2023

Dealership Rating
Employee Rating

Very pleased with the help and veh service. Would buy a Lincoln again. Thank you! More

by doublep46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Oct 27, 2023

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that you're pleased with the service provided by our team and we look forward to seeing you again next time here at Dana Ford Lincoln!

October 17, 2023

Dealership Rating
Employee Rating

I am very happy with the service I received at ford , I will contined to use them. More

by mamabocchino84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , Arianna Keegan, John Lomando

Print
Oct 17, 2023

Dana Ford Lincoln responded

Thank you for choosing Dana Ford for your vehicle service needs! We look forward to assisting you again in the future! Safe travels!

October 08, 2023

Dealership Rating
Employee Rating

Excellent and friendly service. Prompt service. Full explanation of work to be done. Like it More

by bolzcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , Arianna Keegan, John Lomando

Print
Oct 10, 2023

Dana Ford Lincoln responded

Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an excellent experience with our service and that you found it prompt and friendly at Dana Ford! Safe travels!

October 01, 2023

Dealership Rating
Employee Rating

Nice Job by the entire staff ,professional and service was right on time Well done!!! More

by matildeajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Oct 03, 2023

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

September 15, 2023

Dealership Rating
Employee Rating

They are great. Explained everything to me about my repair service and always try to give the best service they can. More

by andrewmagarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , Eric Iwulski, Arianna Keegan, John Lomando

Print
Sep 18, 2023

Dana Ford Lincoln responded

Andrew, we're delighted to know you had a great experience at Dana Ford. Our team always aims to provide top-notch service and clear communication about repairs. Thanks for the positive feedback!

September 15, 2023

Dealership Rating
Employee Rating

Your personal has the best attitude that customers like me appreciate very much and the familiarity necessary and required to do their job. That is not common. More

by Sanantnio1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , Eric Iwulski, Arianna Keegan, John Lomando

Print
Sep 18, 2023

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with our team at Dana Ford. We strive for excellence in customer service and it's great to see that reflected in your visit. Thanks for the review!

1
...
14
15
16

Dealership Inventory (865 Vehicles)

new 2026 Ford Bronco car, priced at $53,017
2026 Ford Bronco
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
$53,017
View Details
new 2027 Ford Explorer car, priced at $62,375
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
$62,375
View Details
new 2027 Ford Explorer car, priced at $49,790
2027 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$49,790
View Details
new 2026 Ford Explorer car, priced at $58,529
2026 Ford Explorer
new
Star White exterior
Automatic
Four-wheel Drive
$58,529
View Details
new 2027 Ford Explorer car, priced at $62,375
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
$62,375
View Details
new 2027 Ford Explorer car, priced at $62,675
2027 Ford Explorer
new
Star White exterior
Automatic
Four-wheel Drive
$62,675
View Details
View All Inventory