Diana Molina

A very easy and enjoyable car buying experience. Staff was super friendly and placed zero pressure on me. Staff was super friendly and placed zero pressure on me. More

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Easy scheduling, friendly staff, faster than expected work! Thanks for another great job, Hawk Ford Truck Center! work! Thanks for another great job, Hawk Ford Truck Center! More

by BBCAHS Verified Customer Verified Customer

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Inexperienced salesman. I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs t I asked specific questions about an item(s) that were to be included on the order and was told they were included - not the case! Hawk Ford needs to make this right! Lo balled my trade. I ended up selling myself for $5000 more than the lo ball figure More

by RIVRMAN2 Verified Customer Verified Customer

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It is nice to be a customer of a business that promises to take care of the customer. I’m glad that I have purchased my first Bronco from Hawk Ford. to take care of the customer. I’m glad that I have purchased my first Bronco from Hawk Ford. More

by SCBJLB98 Verified Customer Verified Customer

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the whole deal went smoothly and it was nice that you filled the tank up even though it was used all and all it was a great evening your sales manager was great filled the tank up even though it was used all and all it was a great evening your sales manager was great More

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The process went smooth. In and out was prompt. Sales rep Russell & the GM were helpful In and out was prompt. Sales rep Russell & the GM were helpful More

by TURFDJ Verified Customer Verified Customer

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Hawk Ford of St. Charles was a great experience. It felt so relaxed and made the buying experience for me really great 👍 They accommodated to my needs very well. Kir Charles was a great experience. It felt so relaxed and made the buying experience for me really great 👍 They accommodated to my needs very well. Kirk was amazing to work with! More

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Where do I begin? ! I was in the market for a Ford Bronco for my 16 year olds daughter this would be her first car. So this was a HUGE deal! Needless to say she had spe ! I was in the market for a Ford Bronco for my 16 year olds daughter this would be her first car. So this was a HUGE deal! Needless to say she had specific features that she wanted (white with a sunroof), and I wanted a safe CPO, no accidents, with low miles. Came across a 2022 Ford Bronco Big Bend on CARFAX, and reached out to Hawk Ford St. Charles for availability. Within minutes Diana the sales rep reached out, and then came the tricky part. The Bronco was in St. Charles, IL and I was in Miami, FL. Within minutes she referred me to Jim Martinez, her out of state specialist/manager. Within minutes I had a quote, including shipping, and he advised I could do everything on line. Jim went above and above to settle my nerves/concerns. After all I was buying this virtually! He and his staff sent me videos of the interior/exterior, and when I asked to let me think about it I didn’t get the typical salesman trying to shove a vehicle down my throat. He was the upmost professional and 48 hours later I reached out on Monday. Not only did we seal the deal (shout of to Nando in Finance, and Nicholas) they arranged to have my SUV shipped within 48 hours. After all I had promised my daughter she would have her car the first day of school. True to their word her bronco sport arrived on Sunday afternoon, and the Bronco was absolutely perfect! It literally looks brand new! I can’t thank Hawk Ford St. Charles for making this the easiest, and BEST car buying experience EVER! If you’re in the market for a vehicle don’t hesitate they are the BEST! A++++! More

by ANDRIA.BALAGUER Verified Customer Verified Customer

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The experience here at Hawk Ford was pain-free, with knowledgeable staff. I would buy from them again. knowledgeable staff. I would buy from them again. More

by CGORZ3212 Verified Customer Verified Customer

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Jeff was so easy to work with. Follow up after the purchase has been great. I feel like they are proud of their product and their business and that I'm not just another statistic Follow up after the purchase has been great. I feel like they are proud of their product and their business and that I'm not just another statistic. Did not buy the car I came to test drive, but went away with one that I love even more. Getting high fives from my friends and one even said "now that car looks like you." A bit of a drive for me, but they had the inventory that dealers down my way didn't have. Great experience. More

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