Diana Parsons

They did a great job. Bought a used car from Greenway Ford. Car battery keep dying. Greenway could not figure it out. Kisselback Ford found it was the aftermarket back Bought a used car from Greenway Ford. Car battery keep dying. Greenway could not figure it out. Kisselback Ford found it was the aftermarket back up camera that Kisselback couldn't figure it out. Great Job Kisselback Ford! Way Nick and Jessica Service Department More

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If I could give this place a negative star review, I would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. N would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. No one calls me with an update. I call the service department at 3:00pm to inquire on my vehicle. Was told they still haven’t called in all the parts to the insurance company for approval, nor have any parts been ordered. Service person chuckled and said can we keep it another day…I said yes. Next day comes around….again, no call from them! I call to find out what’s going on. Apparently the mechanic is have a problem finding electrical issue. My husband calls service manager asking what the heck is going on. Clearly Dave, “the manager “ doesn’t have a clue either. Found out the service department was lying to me. All they did in a day and a half was a freaking oil change. They haven’t even Looked at the electrical issue yet NOR ANY OF THE OTHER PROBLEMS. This place is a joke! They were just going to try to keep my truck again today and continue to push it to the side! Zero customer service and xxxxty work ethics. Dave should find another job. More

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I took my f150 here to get a number of factory issues fixed and when I got my car back not only did I go from 90 miles of range to 60 miles arrange but they also installed my windshield wiper incorrectly fixed and when I got my car back not only did I go from 90 miles of range to 60 miles arrange but they also installed my windshield wiper incorrectly and I didn’t notice until it started raining. I took it back to them a guy proceeded to laugh at me and say “I didn’t notice so i don’t know why you’re telling me” they send a guy from the service department to fix it and he said “I don’t know why they sent me here I don’t know what I’m doing” and now my A pillar is scratched even though I bought this car brand new in March. Terrible place and I will not be returning here. More

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Coolant leak 2011 F150 Ford GREAT service center. Very friendly staff. Quick in and our service. Replaced heater hose and coolant tank. Special thanks to Diana, my service re GREAT service center. Very friendly staff. Quick in and our service. Replaced heater hose and coolant tank. Special thanks to Diana, my service rep., Sheldon, my courtesy driver, Brittany, my cashier. The cost of repairs was less than I expected from initial estimate. This is a professional dealership. This starts with top management. More

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Like Family & Best Prices ! Kisselbeck dealership is Outstanding! Many reasons: Jack Pate is honest, friendly & will always do what it takes to help you find what your looking f Kisselbeck dealership is Outstanding! Many reasons: Jack Pate is honest, friendly & will always do what it takes to help you find what your looking for and answers all your questions in a timely manner. The entire staff & service center is incredible too! Always able to get you in & doesn’t over charge or do unnecessary work. Thank you Kisselbeck Family! Our vehicles are in excellent care with you. More

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Buying a truck Everything was great everything went good. Jack was very professional and Tammy was very nice and professional. I’ve bought 3 to 4 trucks from Keselbe Everything was great everything went good. Jack was very professional and Tammy was very nice and professional. I’ve bought 3 to 4 trucks from Keselbeck and Poffenbaugh thanks agin for the great service. More

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Trading in your car & purchasing a new one #1 Dealership!! Jack pate & entire staff , including the owner Bobby Kisselbeck are Outstanding & treat you like family. This is our second purchase w #1 Dealership!! Jack pate & entire staff , including the owner Bobby Kisselbeck are Outstanding & treat you like family. This is our second purchase with them & extremely pleased to everything they do for you. They truly care & do not take advantage of you ! Purchasing from them is a pleasure! More

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Best buying experience ever Purchased my Edge on Monday. This Dealership listens to you and bends over backwards to help you meet your down payment, months, etc. Not the first Purchased my Edge on Monday. This Dealership listens to you and bends over backwards to help you meet your down payment, months, etc. Not the first automobile I've purchased so I know. I highly recommend Ray, Tammy and Kim. There were the total team and package at Kisselback Ford. 5 Star People 5 Star Dealership. More

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