Gary Ketchum

Buying a truck Everything was great everything went good. Jack was very professional and Tammy was very nice and professional. I’ve bought 3 to 4 trucks from Keselbe Everything was great everything went good. Jack was very professional and Tammy was very nice and professional. I’ve bought 3 to 4 trucks from Keselbeck and Poffenbaugh thanks agin for the great service. More

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Great Bullitt Mustang ordering experience! Ordered the car in April and it was delivered in august. From start to finish the Kisselback Staff did a wonderful job. I look forward to my next pu Ordered the car in April and it was delivered in august. From start to finish the Kisselback Staff did a wonderful job. I look forward to my next purchase from Kisselback! More

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Ordered my Bullitt Mustang and Kisselback did the rest! From the moment the car was announced, Duane Norman kept me abreast of the open dates, etc. Ordered in April for a Mid August delivery. They assisted From the moment the car was announced, Duane Norman kept me abreast of the open dates, etc. Ordered in April for a Mid August delivery. They assisted with financing and it was a flawless purchaser. I've bought many auto's in my life and this was by far the best transaction. Bobby, Duane, Kim, Tammy are all wonderful to work with. My daughter also bought her car here in 2018, will make another positive post for that purchase. If you are looking to be treated nice and fair in a stress free environment I highly recommend Kisselback Ford! More

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Best Experience Possible We were referred by a good friend and customer to see Gary Ketchum. What an absolutely perfect car buying experience! Can not say enough about the ama We were referred by a good friend and customer to see Gary Ketchum. What an absolutely perfect car buying experience! Can not say enough about the amazing hospitality and customer service through this process! From start to finish, the care and quality of the purchase and financing wss so easy and stress free! Will be back to do this again! More

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Senior Sales Rep Last time I purchased a Ford is was Poffenbaugh, but Gary Ketchum was the salesman. He is still friendly, kind, he listen, understands, everything on Last time I purchased a Ford is was Poffenbaugh, but Gary Ketchum was the salesman. He is still friendly, kind, he listen, understands, everything one would want salesman. Thanks to Gary and Kieselback and the wonderful staff. More

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Caution: Dealer can't be trusted to perform agreed work. Beware of Kisselback Ford! They have proven themselves to be untrustworthy. I purchased a used truck from Kisselback Ford and negotiated for a tow hi Beware of Kisselback Ford! They have proven themselves to be untrustworthy. I purchased a used truck from Kisselback Ford and negotiated for a tow hitch to be added to the final agreement. The hitch was installed with a wire assembly attached. Everything looked great until I went to use the hitch. It turned out the wiring was incorrectly installed causing the running lights to come on when the brakes were applied but no brake lights came on. It also blew the brake light fuse in the truck causing the automatic transmission to lock in ‘park’. Obviously a problem. Any customer would assume that the hitch and wiring would be done correctly. Everyone perhaps except Kisselback Ford. Though it was past the ‘warranty’ period for used vehicles, there is an expectation by the customer that the work was done correctly in the first place, which it was not. They even admit it was not done correctly. But Kisselback has refused to correct the problem and now a former customer is warning others to avoid Kisselback Ford as you might receive the same level of service. #1 tip of the day? Kisselback Ford cannot be trusted. More

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Great Experience All the staff at Kisselback Ford were very friendly and welcoming.Gary Ketchum is a great salesman. He was very patient with all of our questions.He e All the staff at Kisselback Ford were very friendly and welcoming.Gary Ketchum is a great salesman. He was very patient with all of our questions.He even had our new truck delivered to our home ( @ a 3 hour round trip drive). Mike Reilly made the finance process as painless as possible. We love our new truck and we would encourage anyone who wants a good deal, to shop there. More

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This was by far the best car buying experience I have ever been involved in. Gary went above and beyond (and out of his way) in the whole process. The experience with Gary and Kisselback Ford has chang ever been involved in. Gary went above and beyond (and out of his way) in the whole process. The experience with Gary and Kisselback Ford has changed my view on dealerships. They definitely set the standard on how customers are treated, and should be treated. For our next vehicle, I will definitely be back! More

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Very friendly, knowledgeable staff. Transaction was a breeze. I was surprised at how quick the process was and it definitely was not like the typical car purchase. I will recommend to all my friends. breeze. I was surprised at how quick the process was and it definitely was not like the typical car purchase. I will recommend to all my friends. More

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This was truly a PAINLESS experience because of the professionalism of Tonia & Gary. The overall price was OK, though I think I could have done better, however, I know I will get prompt, courteous and professionalism of Tonia & Gary. The overall price was OK, though I think I could have done better, however, I know I will get prompt, courteous and professional attention whenever I come in. More

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