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Diane Creazzo
Diane Creazzo at Dana Ford Lincoln

Diane Creazzo | Page 29

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
315 Reviews
4.6

315 Reviews

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315 Reviews of Diane Creazzo

March 15, 2022

Dealership Rating
Employee Rating

Quality work they always do a great job I never wait long everyone is kind and courteous and I love Dana Ford More

by MIKEYCASERTANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

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Mar 16, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

February 28, 2022

Dealership Rating
Employee Rating

I order my car in this dealership since beginning October and they told me 2 months is the waiting, still waiting no car? More

by nailberkani
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Harley Schick

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Feb 28, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 27, 2022

Dealership Rating
Employee Rating

I dropped my car for a warranty repair but it was not fixed after holding my car more than a month. More

by sinano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Harley Schick

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Feb 28, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

February 11, 2022

Dealership Rating
Employee Rating

Quick turn around. I was in and out, back on the road in no time. Thank you Dana Ford. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

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Feb 14, 2022

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

February 10, 2022

Dealership Rating
Employee Rating

Experienced staff were very efficient handling my service visit and scheduled a recall notification appointment. More

by jsclafane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Gonzalez

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Feb 11, 2022

Dana Ford Lincoln responded

We appreciate you taking the time to tell us about this experience! We're glad we could make it a five-star visit! Thank you for coming to Dana Ford!

February 10, 2022

Dealership Rating
Employee Rating

Fast service, car picked up and dropped off back to me with three hours. Oil change and maintenance. More

by torrnado13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Harley Schick

Print
Feb 11, 2022

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you trusting Dana Ford with your business and hope we have the opportunity to serve you again in the future!

February 08, 2022

Dealership Rating
Employee Rating

Problem solved courteous and professional .Was very happy with the service plus free car wash More

by SINIFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ciotola, Harley Schick

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Feb 09, 2022

Dana Ford Lincoln responded

Thank you for the wonderful review! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future! - The Dana Ford Team

February 07, 2022

Dealership Rating
Employee Rating

Camille Baker timely advised me of my car status which I greatly appreciated. Everyone was very courteous and friendly. Great service. More

by Josie1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 08, 2022

Dana Ford Lincoln responded

Your confidence in us makes our day! Thank you so much! - Dana Ford

February 07, 2022

Dealership Rating
Employee Rating

Quick, easy and very reliable service, and thrilled with the valet service for pickup and drop off. More

by larry.taormina123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra , Steve Riccardone

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Feb 09, 2022

Dana Ford Lincoln responded

Thank you, Larry! The Dana Ford team appreciates your kind words and five-star rating! We hope you visit us again next time!

February 06, 2022

Dealership Rating
Employee Rating

Service dept was great. Very helpful and quick. My service writer was very nice. I will def come back More

by pitaroe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Harley Schick

Print
Feb 09, 2022

Dana Ford Lincoln responded

We're so glad you enjoyed your visit with our service team! Thank you for the kind review. We look forward to seeing you again next time! - Dana Ford

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