Diane Creazzo
Diane Creazzo at Dana Ford Lincoln

Diane Creazzo | Page 28

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
314 Reviews
4.6

314 Reviews

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314 Reviews of Diane Creazzo

March 30, 2022

Dealership Rating
Employee Rating

Sales wise they are easy to deal with. Service wise they suck xxx. You wait atleast a month for an appointment only to get there and find out it will still be days before they even look at More

by btk22279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 30, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Mar 31, 2022

btk22279 responded

Too little too late. You didn't care to handle this issue properly until I posted a complaint. I found another Ford dealership with superior customer service. They explain the waiting process better and offer a loaner car. If you were really concerned you would have returned the message I left with the front desk at your dealership.

March 29, 2022

Dealership Rating
Employee Rating

Excellent service from dana ford 5 stars recommended anyone who order any cars from them and services More

by littojay6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Ryan Peters, Collin Romer, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 29, 2022

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that we earned your five-star rating and we look forward to seeing you again next time here at Dana Ford!

March 28, 2022

Dealership Rating
Employee Rating

Got my car back to me quick. Took me in when no appointments were available bc it was a safety issue More

by Alx1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Amanda Anderson, Anthony Garrick, Felix Gonzalez, Theresa McMahon, Danielle Morales, Harley Schick

Mar 29, 2022

Dana Ford Lincoln responded

We're so glad we were able to assist you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

March 27, 2022

Dealership Rating
Employee Rating

Their customer service needs a lot of work! Staff walk past you and make you wait. The service department is awful! More

by johnmancusonyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Camille

Mar 28, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 24, 2022

Dealership Rating
Employee Rating

I had a Very professional, pleasant experience from the moment they gave me my appointment to the time I left the dealership. More

by Amamct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

Mar 25, 2022

Dana Ford Lincoln responded

Thank you for your 5-stars! We're happy that our team earned your 5-stars! See you next time!

March 22, 2022

Dealership Rating
Employee Rating

I am happy with Dana Ford's service, I thought the price was a little high for an oil change. More

by ELLERGEE712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer

Mar 23, 2022

Dana Ford Lincoln responded

We appreciate your honest feedback and five-star rating. We encourage you to check out our online service specials and reach out if you have any questions or concerns! Thank you! - Dana Ford

March 18, 2022

Dealership Rating
Employee Rating

The Dana Ford Dealer is very professional. They always contact me when my car needs service. I appreciate the red cap service it is a tremendous help for my needs. All the staff is very knowl More

by cammyspring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ciotola, Danielle Morales, Harley Schick

Mar 18, 2022

Dana Ford Lincoln responded

It's our privilege to serve you! Thanks for trusting the Dana Ford team with your service needs. We look forward to your next visit!

March 17, 2022

Dealership Rating
Employee Rating

Everyone at Dana is such a Pleasure to work with! !! Truly Professional Employees.. They take their customer concerns and needs and make it happen with such ease!! I’ve been a loyal customer for 25 yr More

by CDINI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 17, 2022

Dana Ford Lincoln responded

Thank you! We're so happy to have you in the Dana Ford family! We'll see you next 25 years of five-star service!

Mar 18, 2022

CDINI29 responded

YOU ABSOLUTELY WILL!!😉

March 15, 2022

Dealership Rating
Employee Rating

The service was very good, the waiting time was okay, I am totally satisfied with the service. More

by drbasela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 16, 2022

Dana Ford Lincoln responded

We appreciate your awesome feedback! Thank you for leaving us your five-star review! - Dana Ford

March 15, 2022

Dealership Rating
Employee Rating

Quality work they always do a great job I never wait long everyone is kind and courteous and I love Dana Ford More

by MIKEYCASERTANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Patrick Ciotola, Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Mar 16, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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