"Turn around time was a bit slow but the place is very..."
- Idris M
Turn around time was a bit slow but the place is very nice. If your car has issues under warranty I would recommend coming here. If it isn’t under warranty I’d recommend your trusted local mechanic shop to service/repair your car.
"Great service and good communication! They were able to..."
Great service and good communication! They were able to describe the problem and justify the repairs. It was an emergency situation and they tried their best to get the job done right with driver safety in mind. The check out process was easy and the car was ready to pick up when I arrived.
"Superb service. Diane Dingler addressed an unusual..."
Superb service. Diane Dingler addressed an unusual problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended.
"They figured out what other dealers couldn’t. Diane and..."
They figured out what other dealers couldn’t. Diane and her team at MB Manhattan did an awesome job. Their service and expertise is world class.
"I think is one the best so far in NYC and around area. I..."
I think is one the best so far in NYC and around area. I said this because, of the people work there. They are very knowledgeable and more than that ,kind and very patients and very good listener to your issues and alway with their Positives attitude and very nice attitude ,kind and soft behavior give peace and feelings ,like they are your own family and in the end everything will be ok and your problems will be fixed And put smile in your face. I want mention few of them; Adam the manager,Diane Didler,Taran Guinness,Jorge and is so many others good people there ,making Mercedes store ,special this one in 11 Ave. Manhattan ,NYC ,the best of all Mercedes store in NYC area. I’m very proud to be a member of this store because of the people work here and take care your issue with your car.With respect and gratitude,Dan McArthur.