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Diane Djonovic

Overview Reviews (530)

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Diane Djonovic

Diane Djonovic | Page 6

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0

530 Reviews

Overview Reviews (530)

Dealership Experience

28 yrs, 3 mos

5.0

530 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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530 Reviews of Diane Djonovic

October 24, 2024

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Employee Rating

The experience could have not been any better. Brianna and Diane were amazing and made everything so smooth. Brianna and Diane were amazing and made everything so smooth. More

by Denise

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Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo, Alex Markaj

Oct 29, 2024 -

Acura of Westchester responded

Hi Denise, Thank you for sharing your experience! We're so glad to hear that Brianna and Diane made everything seamless for you. Our team strives to make each step as smooth as possible, and it’s wonderful to know they delivered just that. We’ll be sure to share your kind words with them! If there’s anything else we can do to assist, we’re here for you. All the best, The Acura of Westchester Team

September 30, 2024

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I'm been dealing with Alex for the last 6 to 7 years it's always a pleasure to work with him on a new truck. And Sal in service is great always a pleasure to work with him on a new truck. And Sal in service is great More

by LARRY

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Alex Markaj, Thomas Maxfield , Sal Gambitta

Oct 29, 2024 -

Acura of Westchester responded

Hi Larry, Thank you so much for your continued trust and loyalty over the years! We’re thrilled to hear that working with Alex has consistently been a pleasure and that Sal has provided you with great service as well. It’s customers like you that make what we do so rewarding. We look forward to helping you with your next truck and are here anytime you need us! Warm regards, The Acura of Westchester Team

Oct 29, 2024 -

LARRY responded

Thankbyou gentlemen and ladies always a pleasure

September 22, 2024

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Dealership was great to work with. After dealing with a totaled car they were able to get me into a new one very quickly After dealing with a totaled car they were able to get me into a new one very quickly More

by Gome

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Markaj

Oct 29, 2024 -

Acura of Westchester responded

Hi Gome, Thank you for your kind words! We’re glad to hear that we could assist you so quickly after your unfortunate situation with your totaled car. Our team strives to make the process as smooth and efficient as possible, and it’s great to know we met your expectations. If you need anything else in the future, we’re here to help. Enjoy your new vehicle! Best regards, The Acura of Westchester Team

September 21, 2024

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The best car-buying experience ever, and I couldn’t be more impressed! From the moment I walked into the dealership, I was greeted with professionalism and warmth. Dealt with Alex Markaj, he was patient, more impressed! From the moment I walked into the dealership, I was greeted with professionalism and warmth. Dealt with Alex Markaj, he was patient, and never made me feel pressured. He took the time to understand exactly what I was looking for, provided valuable insight and helped me get the car I’ve been wanting for some time now. What stood out the most was the transparency throughout the entire process. They walked me through every step, explaining the details of the pricing, financing, and trade-in options without any hidden fees or surprises. The test drive was seamless, and they even offered me the opportunity to take my time, ensuring I felt 100% comfortable with my decision. It was an stress-free, enjoyable experience from start to finish, and I’m beyond thrilled with my new vehicle. I highly recommend this dealership to anyone looking for a trustworthy and smooth car-buying experience! More

by Robert.B

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Alex Markaj

Oct 29, 2024 -

Acura of Westchester responded

Hi Robert.B, Wow, thank you for such an incredible review! We are absolutely thrilled to hear that your experience with us was the best car-buying experience ever. Alex takes great pride in understanding our customers’ needs without any pressure, and it’s wonderful to know that you felt supported throughout the entire process. Transparency is a core value for us, and we’re delighted that you appreciated our clear communication regarding pricing, financing, and trade-in options. Your satisfaction means everything to us, and we’re so glad you felt comfortable and excited about your new vehicle. Thank you for recommending us! If you ever need anything in the future, please don’t hesitate to reach out. Enjoy every mile in your new car! Warm regards, The Acura of Westchester Team

September 16, 2024

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I know Brianna since 2012. I have been leasing vehicles from her since 2016 and even though I moved to FL I will never go to another dealership for my leasing needs. Brianna ha I have been leasing vehicles from her since 2016 and even though I moved to FL I will never go to another dealership for my leasing needs. Brianna has never failed to amaze me with her exceptional service, personality, and care that she puts into everything she does. As long as I drive an Acura, Brianna will always be my superstar saleswoman! Thank you Brianna and AOW for all of my vehicle needs! With love, your life long happy customers, the Munoz Family! More

by Amunoz1623

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Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo

Oct 29, 2024 -

Acura of Westchester responded

Hi Amunoz1623, Thank you so much for your wonderful review! We’re absolutely thrilled to hear about your long-standing relationship with Brianna and your continued loyalty to Acura of Westchester. It’s fantastic to know that her exceptional service and genuine care have made such a positive impact on your leasing experience, even from Florida! We are grateful to have you and the entire Munoz Family as part of our Acura family, and we look forward to supporting all your vehicle needs in the future. If you ever need anything, please don’t hesitate to reach out. With love, The Acura of Westchester Team

September 08, 2024

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Alex made the buying experience stress free. He did bot pressure me to buy and helped answer any questions or issues I had with my purchase. He did bot pressure me to buy and helped answer any questions or issues I had with my purchase. More

by AngelMTosca

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Markaj

Oct 29, 2024 -

Acura of Westchester responded

Hi AngelMTosca, Thank you for your kind words! We’re thrilled to hear that Alex made your buying experience stress-free and that he was there to answer all your questions without any pressure. Providing a comfortable and supportive environment for our customers is our top priority. If you need anything else in the future, please feel free to reach out. Enjoy your new vehicle! Best wishes, The Acura of Westchester Team

September 03, 2024

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Outstanding sales representative. Acura of Westchester made the transaction quick and easy. I highly recommend Acura of Westchester. Acura of Westchester made the transaction quick and easy. I highly recommend Acura of Westchester. More

by JOHNPOMP512

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kayla Tejeda

Oct 29, 2024 -

Acura of Westchester responded

Hi JOHNPOMP512, Thank you for your fantastic feedback! We’re thrilled to hear that your experience at Acura of Westchester was quick and easy, and we’re proud to have outstanding sales representatives on our team. Your high recommendation means a lot to us! If you need anything in the future, please feel free to reach out. Enjoy your new vehicle! Best wishes, The Acura of Westchester Team

August 28, 2024

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José and Kevin were amazing. They answered all my questions and they did not put any pressure on us. I liked that they worked hard to get us the best deal. The staff that we inte They answered all my questions and they did not put any pressure on us. I liked that they worked hard to get us the best deal. The staff that we interacted with were very cordial. I will definitely come back to this dealer again for my next purchase. More

by Francis3102

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Crespo, Michelle Lally , Kevin Gonzalez

Oct 29, 2024 -

Acura of Westchester responded

Hi Francis3102, Thank you for your wonderful feedback! We’re thrilled to hear that José and Kevin provided you with amazing service and made your experience pressure-free. Our team works hard to ensure you get the best deal, and it’s great to know that their efforts made a positive impression. We look forward to welcoming you back for your next purchase! If you need anything in the meantime, please don’t hesitate to reach out. Best regards, The Acura of Westchester Team

August 20, 2024

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We have been working with Acura of Westchester and Brianna for almost 15 years. Brianna has always made the entire process a pleasant experience. Our latest lease was no exception. We wanted a new Brianna for almost 15 years. Brianna has always made the entire process a pleasant experience. Our latest lease was no exception. We wanted a new MDX for an upcoming trip. Specifically a 2025 MDX Type S which has been hard to come by, especially for the color combo we were looking for. Brianna and the team found the car, negotiated a transfer to the dealership and got us into the new MDX within a week. I can't stress enough how much we appreciated the effort. More

by K4nuck

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Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo , Justin Deenihan

Oct 29, 2024 -

Acura of Westchester responded

Hi K4nuck, Thank you for your amazing review and for being a loyal customer for almost 15 years! We’re thrilled to hear that Brianna continues to provide you with a pleasant experience each time. Securing a 2025 MDX Type S, especially with a specific color combo, is no easy feat, and we’re glad Brianna and our team were able to deliver that for you in such a timely manner. Your appreciation for their efforts means a lot to us. If you need anything else in the future, please don't hesitate to reach out. Enjoy your upcoming trip in your new MDX! Best wishes, The Acura of Westchester Team

August 10, 2024

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Justin was incredibly helpful and efficient. He made the process quick and easy. The entire Acura of Westchester team is top notch He made the process quick and easy. The entire Acura of Westchester team is top notch More

by Kris Mueller

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo, Danny Giannotti , Justin Deenihan

Oct 29, 2024 -

Acura of Westchester responded

Hi Kris Mueller, Thank you for your fantastic feedback! We’re thrilled to hear that Justin made your experience quick and easy. Efficiency and helpfulness are key aspects of our service, and it’s great to know that our entire team delivered that for you. We appreciate your kind words and look forward to assisting you again in the future! Best wishes, The Acura of Westchester Team