Diane Gebhard | Page 7
Sales & Leasing Consultant
Secor Volvo Cars
575 Broad Street
New London, CT 06320
Diane has been in the automotive industry since 1993 only selling Volvos first in California and then in then in New London with Secor Volvo for over 20 years. Diane enjoys the interaction with her customers whom she considers her friends. In her spare time, Diane enjoys attending her twin sons' baseball games and hanging out with her daughter, a junior in college. Stop by Secor Volvo or Secor Mitsubishi to meet Diane!
Read moreDealership Experience
29 yrs, 6 mos
Industry Experience
33 yrs, 5 mos
Languages Spoken
English
149 Reviews
Write a Review149 Reviews of Diane Gebhard
August 17, 2021
My family has purchased cars from Charlie as far back as when he first opened on bank street. We have always had great reliable vehicles from Saab, Subaru and Volvo. Customer service has always been top not when he first opened on bank street. We have always had great reliable vehicles from Saab, Subaru and Volvo. Customer service has always been top notch and any issues if they arose were addressed promptly and courteously! I love my Volvo XC60 and couldn’t be happier! I would highly recommend anyone in the market for a new or used vehicle to work with Secor Auto. More
Other Employees Tagged: Steve Matters, Keith Mattingly
August 12, 2021
I scheduled and oil change and was given and appointment 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car More
Other Employees Tagged: Stephen Plona, Eric Weiss, Keith Mattingly , Connor Beverly, Lou Carvalho, Julie Mei, John Molloy, Chocolat Secor, Jake Weiss
August 03, 2021
The best car buying experience I've had! Sean and Diane were very professional and respectful. They really worked with me to get me a great deal. Steve was also very professional and got me a fantastic fin were very professional and respectful. They really worked with me to get me a great deal. Steve was also very professional and got me a fantastic financing APR. I would happily buy another car from Secor Volvo in the future. Thank you so much! More
Other Employees Tagged: Steve Matters
August 01, 2021
From owner, Charlie Secor, through head of service, Mr. Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 years and will continue our relationship with them. The quality of the car speaks for itself. Dr. & Mrs. Tom Lesnik More
Other Employees Tagged: Eric Weiss, Keith Mattingly
July 15, 2021
I received exceptional service when i bought a new car here. It wasn’t high pressure and the dealership had some good savings incentives. I recently had my first annual tuneup which was efficient. The sal here. It wasn’t high pressure and the dealership had some good savings incentives. I recently had my first annual tuneup which was efficient. The salesperson went over some of my technology questions. I would highly recommend buying a car from this dealership. More
July 02, 2021
I thoroughly enjoyed my shopping experience at Secor Volvo. Diane, my sales representative, was very knowledgeable and able to answer all my questions. She encouraged me to contact her for any technolo Volvo. Diane, my sales representative, was very knowledgeable and able to answer all my questions. She encouraged me to contact her for any technology questions that I encountered after i bought the car. I highly recommend the Secor dealership to anyone interested in buying a Volvo. More
Other Employees Tagged: Steve Matters
June 29, 2021
Helpful, friendly team. Not familiar with the new care by Volvo program, but figured. All paperwork smooth and fast. Well done delivery and welcome. Volvo program, but figured. All paperwork smooth and fast. Well done delivery and welcome. More
Other Employees Tagged: Steve Matters , Bear Dalton
May 11, 2021
Excellent team and dealership. They made purchasing a new car a seamless & effortless experience. Stephen and Steve know the cars & business well- marvelous team! Highly recommend this dealership. new car a seamless & effortless experience. Stephen and Steve know the cars & business well- marvelous team! Highly recommend this dealership. More
Other Employees Tagged: Stephen Plona, Steve Matters , Connor Beverly
April 15, 2021
It was a pleasant experience. The salesperson I wanted to work wit was busy with another customer so they quickly found another to fill in until she was available which I felt was excellent service. My car w work wit was busy with another customer so they quickly found another to fill in until she was available which I felt was excellent service. My car was ready for pickup when we arrived and the salesperson made sure we were well versed in the technical aspects of operating the car and offered to have a second session so we were not too overwhelmed. That was much appreciated. More
Other Employees Tagged: Steve Matters , Connor Beverly
March 25, 2021
Paper work sent for signatures was in may cases filled out electronically such that the correct boxes were not checked and written words were not in the correct fields. Obviously no one proof read anythin out electronically such that the correct boxes were not checked and written words were not in the correct fields. Obviously no one proof read anything before it was sent Staff could not keep the total cost for registration sales and property taxes straight Documents requiring signatures came in 3 separate FedEx mailings rather than one. Overall I would say that after the sales price was paid customer service disintegrated More

