Diane Gebhard | Page 9

Great dealership and customer service. I am a repeat customer and continue to pleased, and well taken care of. It is apparent that Customer satisfaction is the highest priority. The staff is honest and customer and continue to pleased, and well taken care of. It is apparent that Customer satisfaction is the highest priority. The staff is honest and knowledgeable which is greatly appreciated. More

by Jamatruda Verified Customer Verified Customer

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Integrity and Skill We have been going to Secor for 31 years even though we live 70 miles away in Mass. We don't mind driving past 4 other Volvo/Saab dealerships because We have been going to Secor for 31 years even though we live 70 miles away in Mass. We don't mind driving past 4 other Volvo/Saab dealerships because we trust Secor and they have always treated us fairly on 9 lease cars so far. We have not had any significant service problems, and the minor ones that come up on rare occasions are handled swiftly and effectively. The late Bill Babeski and our current salesperson, Diane Gebhard, were/are both professional and friends. Several finance managers, including the most recent, Steve Matters, have been a pleasure to deal with. Charlie Secor is a class act. Debbie, the Title and Registration Specialist was very helpful in gathering all the documents we needed for the Mass RMV. Many people find car dealerships a hall of mirrors with folks who do not have your best interests at heart. Secor is just the opposite; people who care about cars but put their customers first. We have recommended Secor to friends in RI, CT and MA and will continue to do so. More

by Ulysses4 Verified Customer Verified Customer

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I have been a customer since 1992. The service is always excellent. They are always pleasant answer questions. Place is immaculate. During CoVid. I feel safe. Very attentive. Personable pleasant knowledgea excellent. They are always pleasant answer questions. Place is immaculate. During CoVid. I feel safe. Very attentive. Personable pleasant knowledgeable. More

by JUDYATAY Verified Customer Verified Customer

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pleasant I went to dealership for specific model that was listed in their inventory. I liked the vehicle still a few items need to learn about as salesperson I went to dealership for specific model that was listed in their inventory. I liked the vehicle still a few items need to learn about as salesperson didn't know how to work them. I didn't like the fact that the pricing was not shown for Costco auto program just told to me. Didn't know there was a special sheet until I called Costco for Pin # and I asked Secor for sheet but never produced. I am not sure I would recommend Secor yet. I will see how my service goes when needed, Thank you More

by STEVELISAJO Verified Customer Verified Customer

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Awesome dealership I was looking for a replacement Volvo and had less than stellar experiences elsewhere. Once I got in touch with John Hamilton from Secor things went p I was looking for a replacement Volvo and had less than stellar experiences elsewhere. Once I got in touch with John Hamilton from Secor things went perfect. The whole experience was great and efficient with excellent communication. Best new car experience in years. More

by PWELLSPEAK Verified Customer Verified Customer

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Excellent experience, as usual. In the midst of this terrible time, you made my transition to a new car easy. Thank you for your professionalism! terrible time, you made my transition to a new car easy. Thank you for your professionalism! More

by NANCYMARSTON Verified Customer Verified Customer

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We went to get our free oil change and they thtew in a free car wash and we were out the door in less than 35 min! Awesome job guys! Ty we are happy free car wash and we were out the door in less than 35 min! Awesome job guys! Ty we are happy More

by mynameisvickie2 Verified Customer Verified Customer

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What a car We were planning to hold onto our 2105 Volvo S60(115,000) for a few more years. We saw the 2019 S60 on the showroom floor and ended up buying it. What We were planning to hold onto our 2105 Volvo S60(115,000) for a few more years. We saw the 2019 S60 on the showroom floor and ended up buying it. What a car. Our salesperson, Diane Gebhard, took it off the floor, went over the features of the car and we were off on a test drive. The purchase was easy, nice folks to work with. John, the sales manager, was able to work things out so the purchase made sense. Diane was very patient and attentive. We had a very nice experience. The technology in this 2019 S60 T6 Inscription is crazy insane. We love it. These are nice folks to do business with and the new facility is very comfortable and inviting. More

by jkohanim Verified Customer Verified Customer

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Professional & Caring Steve and Diane treated me professionally while making me feel like family that they care for. I now have the best used car. I was back there today Steve and Diane treated me professionally while making me feel like family that they care for. I now have the best used car. I was back there today for the car to be detailed. Diane let me take her car for the day, Secor Volvo hires the best employees Thank you very much to management. More

by MAGGIEF719 Verified Customer Verified Customer

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Fantastic easy of setting up an appointment. Service manager Eric Weiss goes out of his way to guarantee a great service experience. This is the fourth Volvo I have had serviced at this dealership and I manager Eric Weiss goes out of his way to guarantee a great service experience. This is the fourth Volvo I have had serviced at this dealership and I would not go to any other. More

by dmg4453 Verified Customer Verified Customer

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