Diego Carrillo | Page 4

I got an Oil change done on my Bronco but the tech must have been in a rush. When I got home I took a look around and noticed that a screw was missing from the air filter housing. Surprisingly, I found it have been in a rush. When I got home I took a look around and noticed that a screw was missing from the air filter housing. Surprisingly, I found it still in the engine bay near the engine and reinstalled it. Also, they reinstalled my skid plates wrong and it looks like the skid plate is slightly bent where the bolts hold. They offered to rectify the issue and give me the next oil change free, but they will not be touching my truck anymore. You would think that a Ford dealer would provide professional quality service on a Ford vehicle, but I guess not anymore. At least not this dealership. More

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Non customer focused, and non responsive. I lease my vehicle through Ford, but I was treated like I brought a Toyota in for a random repair. I lease my vehicle through Ford, but I was treated like I brought a Toyota in for a random repair. More

by MICHAELDOUD07 Verified Customer Verified Customer

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This is a great shop. The work is good, honest, and fairly priced. Love the extras like car pick up and drop off. The work is good, honest, and fairly priced. Love the extras like car pick up and drop off. More

by MLPRANGEN Verified Customer Verified Customer

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Great service that was quick and everyone in the building is friendly and very accommodating. is friendly and very accommodating. More

by DSTALEYS1920 Verified Customer Verified Customer

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Service department always takes care of my truck great staff here definitely my ford store staff here definitely my ford store More

by WILSONQUINONES3180 Verified Customer Verified Customer

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Very attentive service, personalized service. Polite and respectful of my time. I use them often Polite and respectful of my time. I use them often More

by DJKEMPKER Verified Customer Verified Customer

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Every one is always helpful and gives great customer service. I like going to this location. service. I like going to this location. More

by lachricky Verified Customer Verified Customer

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Excellent Service was performed in the time frame that I was given. The service adviser explained the needed maintenance very well. was given. The service adviser explained the needed maintenance very well. More

by Scruffy12 Verified Customer Verified Customer

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Friendly, efficient, and professional. I was able to drop off my car and get a courtesy ride home so that I could go about my day. Amazing service for this busy working mom! I was able to drop off my car and get a courtesy ride home so that I could go about my day. Amazing service for this busy working mom! More

by Lauren Verified Customer Verified Customer

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Easy to get in and out. Nice to have TV in waiting area, with option to select channels. Nice to have TV in waiting area, with option to select channels. More

by ACTIVESENIOREXPO Verified Customer Verified Customer

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