Diego Hernandez | Page 14

Diego offers exceptional customer service. He helped me making the best decision about my new car. He also took time to educate me about all features and equipment. Great experience ! He helped me making the best decision about my new car. He also took time to educate me about all features and equipment. Great experience ! More

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I usually HATE car shopping because of all the pressure the sales men put but Diego was amazing! He made me and my family feel so welcome, he was so patient and understanding, he went above and beyond to m the sales men put but Diego was amazing! He made me and my family feel so welcome, he was so patient and understanding, he went above and beyond to make sure all my needs were met and I left with a car that I loved and fit my budget. I highly recommend him, best car salesman ever! More

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Mr. Diego was truly exceptional, welcoming, easy going and pleasant to work with. He greeted us outside the door with a smile and ready to assist. He ask Diego was truly exceptional, welcoming, easy going and pleasant to work with. He greeted us outside the door with a smile and ready to assist. He asked very specific questions and was open to listen to my concerns. Always kept us informed through the whole process and even made sure that the unpleasant odor coming from the AC vents were attended before I left the dealership. I even saw him assisting the detailing young man to reinsure the car was in optimal appearance for me. Loved working with him. To the contrary, the experience with the sales managers (Luis & Joshua) was not as pleasant. I spent approx. 4 hours since the time I walked in to the time I drove off. Took me about 20-30 minutes to settle for a vehicle I wanted and test drive it. Even Mr. Diego was surprised as how fast I had returned from test driving it. So the rest of the time spent there was due to the back and forth “game” that Sales Managers Luis and Joshua made me go through. Long story short, I came there prepared, pre-qualified through my lender of choice, knew what type of price, interest and monthly payment I wanted, but they still found a way to make it difficult and not as transparent as I was expecting. The last piece of the deal was to sign the papers to finalize the purchase and Joshua, even though he was professional, he seemed as though he was rushing and ready to go, to the point that I was not offered the typical las minute add-ons such as GAP insurance or extended warranty. My sister had recommended this dealership since she had recently purchased a car from them and felt was treated very nicely. Not even a keychain was I offered. But to be fair, I was not interested in any add-one, a keychain or any freebies. And in their defense, I wasn’t an “easy target” to where I gave in to their sales tactics. It’s now been 4 days since my purchase and I am very happy with my purchase and the attention to detail provided by Mr. Diego Hernandez. I’d definitely consider going back to upgrade my wife’s CX9, and will definitely request a different Sales Manager, if necessary. More

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Wordenfull experience, he was very helpful and understood my necessities, we found a great deal for my family, Thank you again!!!!! my necessities, we found a great deal for my family, Thank you again!!!!! More

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The service from the beginner to the end was excellent. Diego, my contact at the dealer, was very helpful and and answer all my questions about the car that I was interesting. Joshua Velazquez at the Finan Diego, my contact at the dealer, was very helpful and and answer all my questions about the car that I was interesting. Joshua Velazquez at the Finance department was very helpful also. Great place to buy a car. More

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Mr. Diego Hernández (Sales Consultant), helped us and went the extra mile. A very professional person, bluntly, without pressure and with the truth. We chose a used car with a warranty. Regarding the dea went the extra mile. A very professional person, bluntly, without pressure and with the truth. We chose a used car with a warranty. Regarding the dealer, Don Mealey's Sport Mazda, I was very satisfied and happy with the treatment they gave us. The first dealer we visited and we did not waste the day buying a car and even more so our first time with Mazda and I recommend it 100%. From the first person at the front desk, the salesperson, the finance department(Miss. Mayeline Sosa, Finance Manager), they are all A plus. Fabulous monthly payment. This Mazda dealer does help More

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Third time I’m exchanging my car over there, everyone is really helpful, really good customer service. really helpful, really good customer service. More

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Very good service , very professional everything was fast and Diego H our sales rep explained everything very well and we got a excellent car for a great price . and Diego H our sales rep explained everything very well and we got a excellent car for a great price . More

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El servicio y la atención de Diego Hernández fue súper excelente y muy agradecida con su atención y servicio. excelente y muy agradecida con su atención y servicio. More

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Una de las mejores experiencias comprando vehiculo que he tenido. Excelente servicio, claridad, HONESTIDAD !!! 200% recomendado asesor Diego tenido. Excelente servicio, claridad, HONESTIDAD !!! 200% recomendado asesor Diego More

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