Diego Torres

Horrible experience would not recommend. I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and gone elsewhere when it came time to buy my next vehicle — their service department’s reputation should have told me everything I needed to know. I traded in a very well-kept Bronco Sport for a brand-new Ford Explorer, only to find out the hood had been repainted for damage before I even drove it off the lot. My new vehicle has glaring imperfections and to get this fixed has been an absolute nightmare. The process has been slow, disorganized, and handled by employees who seem uninterested and untrained. I’ve been made to run in circles, wasting my time while balancing work and caring for a child with a disability. From sales to service to their auto body department, the customer care here is simply awful. Lazy communication, endless delays, and zero accountability. I will not be returning and will be finding a different Ford dealer for any future business. Save yourself the time and go elsewhere. More

by DOUGHPECHT Verified Customer Verified Customer

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I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and gone elsewhere when it came time to buy my next vehicle — the in for service, and the customer service was always poor. I wish I’d trusted my gut and gone elsewhere when it came time to buy my next vehicle — their service department’s reputation should have told me everything I needed to know. I traded in a very well-kept Bronco Sport for a brand-new Ford Explorer, only to find out the hood had been repainted and sold to me with imperfections before I even drove it off the lot. Getting this fixed has been an absolute nightmare. The process has been slow, disorganized, and handled by employees who seem uninterested and untrained. I’ve been made to run in circles, wasting my time while balancing work and caring for a child with a disability. From sales to service to their auto body department, the customer care here is simply awful. Lazy communication, endless delays, and zero accountability. I will not be returning and will be finding a different Ford dealer for any future business. Save yourself the time and go elsewhere. More

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Everything went quite well. I really enjoyed the experience. Would definitely refer people to your dealership. I really enjoyed the experience. Would definitely refer people to your dealership. More

by craig.house240 Verified Customer Verified Customer

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Great service, no pressure and everything was explained when purchasing a new vehicle. Will definitely use there service center. when purchasing a new vehicle. Will definitely use there service center. More

by banchs.ab Verified Customer Verified Customer

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Great experience and Russ and the whole team was excellent!! I couldn’t be more happier excellent!! I couldn’t be more happier More

by Israel Deoliveira Jr Verified Customer Verified Customer

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Great dealership, great service, great people. Looking forward to purchase more vehicles in the future Looking forward to purchase more vehicles in the future More

by shemt82 Verified Customer Verified Customer

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Diego has been my trusted go to car guy for 20 years! I won’t go to anyone else! I won’t go to anyone else! More

by FLAGCRAFT Verified Customer Verified Customer

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All team members treated me very well and looked after every concern And got me in and out very fast every concern And got me in and out very fast More

by chris.prestia Verified Customer Verified Customer

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Diego and JP treated me like a real person and negotiated a good price for a vehicle I was interested in. Very respectful and professional a good price for a vehicle I was interested in. Very respectful and professional More

by dittoenviro Verified Customer Verified Customer

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Diego was the consummate professional. Russ was also excellent. They were very attentive to my needs. Russ was also excellent. They were very attentive to my needs. More

by karenmdoyle8 Verified Customer Verified Customer

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