Diego Valle | Page 4

My family has been with this Nissan dealership for 20 years. Now having BJ and Dave and the rest of the crew is amazing! years. Now having BJ and Dave and the rest of the crew is amazing! More

by jason@jonesconsultingteam.com Verified Customer Verified Customer

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I felt extremely well taken care of. They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to cor They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to correct. So impressed with their care and honesty! More

by arjust Verified Customer Verified Customer

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GM Rafael River contacted me. We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same c We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same code. He made an ultimatum and let me know he will not be refunding me the diagnostics charge because he has to pay his mechanics and only if I let them work on their $1,100 recommendation he would be willing to take off 15%. I explained with everything that has happened I didn't feel comfortable working with his team, to email me his estimate until I figure out what I can do but I felt stuck. He got condescending and told me he was sorry that I didn't understand how things work, so I replied that I was sorry too that he is not doing a good job explaining it. I asked to speak to his manager and he said there was nobody above him, I pressed to speak to somebody else I could have better dialogue with and he said I can google that information. He then hung up on me. Later he emailed me a name and email: Charlie Swenson but won't finish the conversation and never sent me a revised estimate. Your car will need service at one point, this team does not show they have the care and communication and expertise to help you long-term. The dealership's team will give the same energy their leadership does to clients, I wish I would have read all the bad reviews other Nissan clients had with this team and GM to avoid this dealership. I'm at peace that I won't have to work with them anymore and will not be buying Nissan's in the future. More

by Luis Requena Verified Customer Verified Customer

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from Tim (manager) to staff in sales parts and auto service everything was great excellent team very nice helpful and knowledgable'' car was serviced twice once for battery once for mechanicle they did service everything was great excellent team very nice helpful and knowledgable'' car was serviced twice once for battery once for mechanicle they did great job'' More

by JLONGOHEALTHSERVICE Verified Customer Verified Customer

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Everyone is very nice . 5 star for EVERYONE Good Service. QUICK SERVICE i love it. 5 star for EVERYONE Good Service. QUICK SERVICE i love it. More

by graydarnita Verified Customer Verified Customer

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good good good good good good good good good good good good good good good good good good good More

by leanos.adrian1 Verified Customer Verified Customer

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Esta vez quede contenta , me dio gusto que tengan mas personal Hispanos y el encargado Diego Valle muy amable personal Hispanos y el encargado Diego Valle muy amable More

by Susy Verified Customer Verified Customer

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Love the way how he always told me every single thing my truck needed to fix. The guy when I went to get my truck he was very friendly and I give him a 10 because he cares and wash my truck . truck needed to fix. The guy when I went to get my truck he was very friendly and I give him a 10 because he cares and wash my truck . More

by Leticialagunas@yahoo.com Verified Customer Verified Customer

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They have the Best Nissan Service Advisors, Mechanics, and Management Team working in the Business Area in Northern Illinois. and Management Team working in the Business Area in Northern Illinois. More

by ahifiguy Verified Customer Verified Customer

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I am very pleased to say that I have known some of the employees of this Great Dealership! I am very impressed with their customer service dedication to the customer service and how we the customer care a employees of this Great Dealership! I am very impressed with their customer service dedication to the customer service and how we the customer care about this business and their customer service! I am 75 years old and have been involved with dealership since 1976 and so pleased with Nissan since 2003! 5Stars across the board!👍🫵🏻 SPC Clifford E Blake🎖️ More

by 𝓢𝓟𝓒 𝓒𝓵𝓲𝓯𝓯𝓸𝓻𝓭 𝓔 𝓑𝓵𝓪𝓴𝓮 Verified Customer Verified Customer

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