Dion Grace
Dion Grace at BMW of Orland Park

Dion Grace

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.6
150 Reviews
4.6

150 Reviews

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150 Reviews of Dion Grace

July 03, 2025

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Employee Rating

Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect More

by DOMINOS2726
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us! We're overjoyed to hear that our team at BMW of Orland Park provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else!

July 02, 2025

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Kevin was great help. He took care of me everytime I came in and helped me fix my car More

by DUAADINA
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Service Time
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Recommend Dealer
Yes
Jul 03, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park! We're so glad Kevin was a huge help and ensured your car was running smoothly again.

June 29, 2025

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Very bad technical support addressing issues. Not even get back to me explaining way resolution More

by ARWADATIYA
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Recommend Dealer
No
Jul 01, 2025

BMW of Orland Park responded

We’re sorry to hear about your experience and apologize for the lack of communication. Your concerns are important to us, and we’d appreciate the opportunity to make things right. Please reach out to our management team so we can assist you directly. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park

June 26, 2025

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Dion always delivers great customer service with a smile and he genuinely cares for his customers. The dealership itself and the service area is welcoming and comfortable while you wait on your vehicle. I e More

by LEANNEMULLERWHARTON
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

BMW of Orland Park responded

Leanne, we're thrilled to know you appreciate our welcoming atmosphere and peaceful surroundings at BMW of Orland Park. Thank you for sharing your experience with Dion and the team!

June 22, 2025

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Routine maintenance on the X3 for Brake fluid. The service time was reasonable. Mr. Dion Grace had all the notes. More

by NONAPARAMORE
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Recommend Dealer
Yes
Jun 23, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that the service time met your expectations and that Dion was attentive to all the details. We look forward to assisting you again in the future!

June 19, 2025

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I always have a pleasant experience at BMW Orland Park. Super professional and helpful staff. More

by KRETTOVASIMONA
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Recommend Dealer
Yes

Other Employees Tagged: Will Ohara

Jun 20, 2025

BMW of Orland Park responded

Thank you for your kind words! We’re so glad to hear that you consistently have a pleasant experience with us. Our team takes pride in being professional and helpful, and it means a lot to know that it shows. We truly appreciate your continued support! Best Wishes, BMW Of Orland Park

June 15, 2025

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Job was completed in a timely manner. Thanks Dion for getting me a ride home. More

by RJW727
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Recommend Dealer
Yes
Jun 16, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park! Dion and the team wish you smooth, safe miles ahead.

June 11, 2025

Dealership Rating
Employee Rating

My experiences with BMW of Orland are always good. Dion and Connor were very helpful, treated me with respect, and made me feel like my business matters. It was also very nice to meet my new Sales Pro More

by KATAGGIE444
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Connor, Joe McFadden

Jun 11, 2025

BMW of Orland Park responded

Thank you for sharing your positive experience with us at BMW of Orland Park! We're delighted to hear that Dion, Connor, and Joe made you feel valued and respected. We look forward to continuing to provide excellent service in the future!

June 11, 2025

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Employee Rating

As always, Dion was tremendous and extremely helpful. Along with Conor on dealing with the loaner car. BMW of Orland Park is truly amazing. More

by JPerfetti
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 11, 2025

BMW of Orland Park responded

We're delighted to hear that Dion and Conor provided you with such excellent service at BMW of Orland Park. Thank you for your kind words!

June 11, 2025

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Employee Rating

Quick and easy service, I went in for a basic oil change. Dion was great to work with. More

by NICOLASDONATO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 12, 2025

BMW of Orland Park responded

Thank you for sharing your positive experience! It's great to hear you enjoyed working with Dion at BMW of Orland Park. Safe travels ahead!

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