Dion Grace
Dion Grace at BMW of Orland Park

Dion Grace

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
144 Reviews
4.7

144 Reviews

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144 Reviews of Dion Grace

June 11, 2025

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Employee Rating

My experiences with BMW of Orland are always good. Dion and Connor were very helpful, treated me with respect, and made me feel like my business matters. It was also very nice to meet my new Sales Pro More

by KATAGGIE444
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Connor, Joe McFadden

Jun 11, 2025

BMW of Orland Park responded

Thank you for sharing your positive experience with us at BMW of Orland Park! We're delighted to hear that Dion, Connor, and Joe made you feel valued and respected. We look forward to continuing to provide excellent service in the future!

June 11, 2025

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Quick and easy service, I went in for a basic oil change. Dion was great to work with. More

by NICOLASDONATO
Service Price Transparency
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Recommend Dealer
Yes

June 11, 2025

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As always, Dion was tremendous and extremely helpful. Along with Conor on dealing with the loaner car. BMW of Orland Park is truly amazing. More

by JPerfetti
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Recommend Dealer
Yes
Jun 11, 2025

BMW of Orland Park responded

We're delighted to hear that Dion and Conor provided you with such excellent service at BMW of Orland Park. Thank you for your kind words!

June 08, 2025

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My 8am appointment was extremely busy! I sat in line til service opened and. Then people were running in to get taken care of and not enough staff for the amount of 8am appointments. I had More

by RGSMILE
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

BMW of Orland Park responded

Thank you for sharing your experience. We’re sorry to hear about the wait and the feeling of disorganization during your 8am appointment. We strive to provide efficient and seamless service, especially during busy times, and we regret we missed the mark this time. Your feedback is important, and we’ll share it with our team as we work to improve our scheduling and staffing to better serve our customers. We appreciate your patience and hope your next visit is much smoother. Best Wishes, BMW Of Orland Park

June 07, 2025

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It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
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Recommend Dealer
Yes
Jun 09, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

June 03, 2025

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Dion was great! Very professional. The technician did and provided an overview of my truck which included video. Very impressed with the service I received. More

by DANTZLERKEN
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

BMW of Orland Park responded

Dan, we're delighted to hear that Dion and our team at BMW of Orland Park impressed you with their professionalism and service. Thanks for sharing your experience!

June 03, 2025

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It was a nice experience. I always come back here to have my car serviced. More

by CNEAL908
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Recommend Dealer
Yes
Jun 04, 2025

BMW of Orland Park responded

Thank you for the wonderful feedback! Our team at BMW of Orland Park looks forward to your next visit.

May 30, 2025

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Service was great I was treated with respect. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. More

by ANDRECARROLL65
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Recommend Dealer
Yes
May 30, 2025

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that our team at BMW of Orland Park provided a respectful and friendly experience. We appreciate your recommendation and look forward to welcoming your family and friends in the future!

May 29, 2025

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The service dept. provided efficient service and worked with me to ensure my day was not wasted while they worked. More

by ANGELAOSBYCONNER
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Recommend Dealer
Yes
May 29, 2025

BMW of Orland Park responded

Thank you for your kind words! We're glad to hear that our service team was able to provide efficient care and help make the most of your day. Your time is important to us, and we’re always here to ensure your experience is as smooth and convenient as possible. We look forward to serving you again! Best Wishes, BMW Of Orland Park

May 27, 2025

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Employee Rating

I had a great experience because the service department provided quick and efficient service, finishing the work on time . More

by MICHAELBELLEW69
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

May 27, 2025

BMW of Orland Park responded

Michael, we're delighted to hear that our service department at BMW of Orland Park met your expectations with quick and efficient work. Thanks for sharing your experience!

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