Dion Grace
Dion Grace at BMW of Orland Park

Dion Grace

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.7
206 Reviews
4.7

206 Reviews

Write a Review

206 Reviews of Dion Grace

February 22, 2026

Dealership Rating
Employee Rating

Excellent quality of work and great customer service. Would recommend this dealership to anyone looking to service their BMW. More

by Noah Porrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

BMW of Orland Park responded

Noah, thank you for the stellar review! We appreciate your recommendation and look forward to welcoming you back to BMW of Orland Park!

February 15, 2026

Dealership Rating
Employee Rating

Candace was great from start to finish. I came in for one thing and she assisted me with several more with not sweat off her back not to mention she was pregnant and I didn’t realize until More

by CATRENACRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park and sharing your glowing review of Candace, Craig!

January 12, 2026

Dealership Rating
Employee Rating

Great customer service! Dion was great, professional, and knowledgeable, plus he took care of us and provided all the details I needed to get the service I needed on my car. More

by ECASTIL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Cashier ladies were great too.

Jan 12, 2026

BMW of Orland Park responded

Thank you for the wonderful review! We’re glad Dion provided professional and helpful service, and that you enjoyed our waiting area. We look forward to taking care of your car for future service visits! Best Wishes, BMW Of Orland Park

January 12, 2026

Dealership Rating
Employee Rating

Great Customer Service! ! The interaction with the Service Department Manager and Service Team was commendable. Thank for a great experience with the BMW Brand. More

by AG5QUEEN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

BMW of Orland Park responded

Thank you for choosing BMW of Orland Park and sharing your feedback about our service team. See you again!

January 11, 2026

Dealership Rating
Employee Rating

We recently been to get our first oil change service since purchase in the car last May and and everything went smooth and our service guy was uber polite. Thank you for your customer service! More

by TANYA416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

BMW of Orland Park responded

Thank you for your review! We’re glad your first oil change went smoothly and that our team provided polite, attentive service. We appreciate your kind words! Best Wishes, BMW Of Orland Park

January 09, 2026

Dealership Rating
Employee Rating

Ok ok ok o k ok obk oko bk ok oko mok ok ok ok More

by JOANNFORIEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park, Joann!

Jan 09, 2026

BMW of Orland Park responded

Thank you for your feedback! We appreciate you taking the time to leave a review and hope to assist you again in the future. Best Wishes, BMW Of Orland Park

January 08, 2026

Dealership Rating
Employee Rating

I give my service advisor Dion Grace a 10/10 for excellent customer service and pricing. He was very professional, knowledgeable, and took time to explain clearly everything. The pricing was fair an More

by JACKSONMONICA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

BMW of Orland Park responded

Thank you for the glowing review of Dion and our team! We appreciate your business and we'll see you next time at BMW of Orland Park.

January 03, 2026

Dealership Rating
Employee Rating

Service was quick and easy. They gave me a loaner while the car was in for a recall. More

by Mehul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

BMW of Orland Park responded

Thank you, Mehul, for stopping by to leave BMW of Orland Park a wonderful review!

January 01, 2026

Dealership Rating
Employee Rating

Made me aware of diagnostic fee in advance. They provide beverages but need to add snacks. My battery cost quite a bit to replace. Overall experience was good. More

by GILK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

BMW of Orland Park responded

Thank you for your feedback! We appreciate you noting the upfront communication about the diagnostic fee and are glad your overall experience was good. We’ll also share your suggestion about adding snacks with our team. Best Wishes, BMW Of Orland Park

December 31, 2025

Dealership Rating
Employee Rating

Staff at Orland park bmw is Courteous and friendly and helpful. I appreciate the service. More

by MRSEYTON
Recommend Dealer
Yes
Dec 31, 2025

BMW of Orland Park responded

Thank you for your kind words! We truly appreciate your trust and look forward to serving you again. Best Wishes, BMW Of Orland Park

1
...

Dealership Inventory (472 Vehicles)

new 2026 BMW X5 PHEV car, priced at $79,825
2026 BMW X5 PHEV
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X5 PHEV car, priced at $64,500
2024 BMW X5 PHEV
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X7 car, priced at $66,399
2024 BMW X7
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $49,973
2026 BMW X3
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X7 car, priced at $95,375
2026 BMW X7
new
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $55,250
2026 BMW X3
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive