Dirk Steffen | Page 22

I started looking for a new car a few months ago. As a new customer, the staff at this dealership was more than helpful and courteous to me and my family. I made several trips to the dealer, each time tak new customer, the staff at this dealership was more than helpful and courteous to me and my family. I made several trips to the dealer, each time taking cars for test drives, and sitting down with Dirk to go over options, models, and pricing. I would highly recommend working with him, he is knowledgeable and passionate about the brand and making sure every client is happy. I never felt like anyone was rushing me to make a decision either. Working with the team at Ganley BMW made the experience of buying a new car just that much better. And they found the perfect car for me! More

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Working with Dirk at Ganley BMW was a great car buying experience. I left the dealership knowing exactly what I purchased and why I made the purchase with full confidence. With all of the technology in t experience. I left the dealership knowing exactly what I purchased and why I made the purchase with full confidence. With all of the technology in the BMW, I thought it would take awhile to familiarize with everything, but with the training and walkthrough provided by Dirk I was able to play with all the electronic toys on the drive home. I would recommend anyone looking to get into a BMW to head down and see Dirk for a great test drive of your ultimate driving machine! Thanks to Dirk and the entire team at Ganley for getting me my first BMW. More

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I enjoyed my experience with Dirk and Frank while purchasing our new 5 Series Diesel. I am impressed with the product, and the hands on with Dirk was an experience that I have never had, even buying purchasing our new 5 Series Diesel. I am impressed with the product, and the hands on with Dirk was an experience that I have never had, even buying RV's. Dirks knowledge of BMW and his passion for the product is VERY evident. I know that we will do business again, and appreciate the quick handling of the total package. I would highly suggest that if you are in the market for a great luxury performance vehicle and want to be treated fairly and with respect, then the team at Ganley BMW is where you need to be. Thank you Dirk! More

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We recently purchased a BMW 640i convertible from Dirk and Frank Steffen at Ganley. From the initial phone call with Frank Steffen, through the delivery with Dirk Steffen, ourexperience with this dealers and Frank Steffen at Ganley. From the initial phone call with Frank Steffen, through the delivery with Dirk Steffen, ourexperience with this dealership was first class. In northeast ohio, we have been to every luxury car dealership in the area and they are the absolute best! These two are honest, sincere, and seem to truly love what they do. In fact, one Sunday we were browsing the grounds and actually got some help from individuals who were receiving a vehicle. Our advice: if you are buying a BMW in the surrounding area, Ganley BMW will not disappoint!! More

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Excellent experience and great price. I travelled two hundred miles to work with these guys. The whole staff, not to mention Dirk Steffen, were first class in dealing with and made the buying experience hundred miles to work with these guys. The whole staff, not to mention Dirk Steffen, were first class in dealing with and made the buying experience very enjoyable. More

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While purchasing a new car is fun and exciting, it can also be overwhelming with the choices and negotiations required to get what you want. I had the pleasure of working with Frank Steffen and his team also be overwhelming with the choices and negotiations required to get what you want. I had the pleasure of working with Frank Steffen and his team in the past. They are a professional group and make sure you as a customer, you're very well informed and make the right decision. It is their professionalism and the willingness to work with us on what we need that brought us back to Frank Steffen and Dirk Steffen. They worked with us, around our travel schedules, to make sure that we were more than satisfied with our new car. If you're in the market for a BMW, I strongly suggest you call on Frank or Dirk, or one of their team members! More

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The guys at Ganley BMW were fantastic. Dirk and Frank really took care of us. There was no pressure from the moment we walked in until we we pulled off the lot with a new BMW. They were very thorough i really took care of us. There was no pressure from the moment we walked in until we we pulled off the lot with a new BMW. They were very thorough in showing us everything BMW has to offer, let us test drive a multitude of cars, and never once brought up price until we were ready to talk. They have definitely sold us on the BMW brand. Thanks guys! More

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From the moment we arrived at the dealership we had a excellent buying experience. Our rep, Dirk Steffen, was 100% honest and fair and made my mom and I very comfortable. Buying a car typically has a neg excellent buying experience. Our rep, Dirk Steffen, was 100% honest and fair and made my mom and I very comfortable. Buying a car typically has a negative connotation due to aggressive salesmen, but this was not the case here. Dirk was kind and did everything he could to make this experience perfect. John Baron Customer for life More

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Dirk Steffen was an amazing Client Advisor. From the first time we walked in the door, he did nothing but try to exceed our needs. He was extremely attentive and helpful with all of our questions. His first time we walked in the door, he did nothing but try to exceed our needs. He was extremely attentive and helpful with all of our questions. His follow through was stellar. If you are looking for a great car buying experience, make sure you go and see him. This is Customer Service like you have never been given anywhere else. I would recommend him over and over due to how comfortable he makes you feel and for not being pushy. He always made himself available to help us with anything we needed. More

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I was extremely pleased with the patience and comfortableness of the whole process of purchasing my new BMW. All of the employees I worked with from the client advisor, service tech, business ma comfortableness of the whole process of purchasing my new BMW. All of the employees I worked with from the client advisor, service tech, business manager and dealership manager were professional and thorough. I would not hesitate to recommend this dealership to all looking for a quality automobile. More

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