"My 2021 M2 purchase was a great experience. Nez Faraj was..."
- German Car Guy now Italian
My 2021 M2 purchase was a great experience. Nez Faraj was terrific making the process easy. I will buy my next car from Nez! Thank you!
"We have worked with BMW of Westlake several times and..."
We have worked with BMW of Westlake several times and always have found excellent public relations and thorough presentation of models and features. Recently we spent time with Nez Faraz of the Sales Department and appreciated his detailed knowledge of options, packages, and explanations of the newer safety items. Manager Bob Strecker is a standout for pleasant customer relations, responsive communications, and followup,
"Both my wife and I wanted to extend our gratitude to Ken..."
Both my wife and I wanted to extend our gratitude to Ken Delk, for making our most recent BMW purchase a hassle free and wonderful experience. He walked us through the purchase, listening to everything my wife wanted in the car and order the right car for us. She is extremely pleased as well am I with the whole experience. Ken kept us informed during manufacturing, shipping, arrival and delivery at the dealership - a true professional. Thank you all to the Westlake team for a wonderful experience. We also wanted to say a very special thank you to Dirk Steffen for taking the time to explain all the features and making us feel special on delivery day!
"Just lease a brand new BMW with Dirk. he was completely..."
- John Hall
Just lease a brand new BMW with Dirk. he was completely knowledgeable, helpful and professional. His service is over the top. I had a wonderful experience, and I would recommend Dirk and Ganley BMW of Westlake to anyone looking for a BMW. I couldn't be happier. This is my second car with BMW, and I plan to stick with Dirk and the BMW cars for many years.
"Nez was a pleasure to work with. I took six months to buy..."
- German Car Guy now Italian
Nez was a pleasure to work with. I took six months to buy a car and he was VERY patient with me! Thank you so much!
"The ultimate driving machine and the ultimate buying..."
The ultimate driving machine and the ultimate buying experience at the ultimate BMW dealership! This was my second purchase with Jerry and Adam, and can't ever imagine going anywhere else.
Found the car I wanted and at the right price. John was professional and thorough. Ian and Dirk did a great job orienting me to the car. Mike was very efficient.
From finding the "right' car for me (Fred), executing the offer (Jerry), to managing the mountain of paperwork to sign (MIke) - it was quick, painless, and as always top notch! This is the fourth BMW I have purchased (last two with this dealership) and I would not even consider going elsewhere to make this purchase. I must also say, that the "orientation to the vehicle" by Dirk was one of the best I have ever had -- actually feeling like I "knew' my car when I drove it off the lot. There is a reason this has been the top dealership for the past 5+ years!! Simply outstanding.
"How to make car buying fun!"
- Marcel + Daniela
as soon as you enter the car dealership you notice as a customer: you are welcome here! a friendly team, not pushy and always ready to help. we have only looked around a little and made a first impression. John Redden and Dirk Steffen gave us great advice, took time for us and showed us and explained all the different models. The service at bmw is at the top of the list! we are very satisfied with our new car and can recommend the car dealership without hesitation! Many thanks to the whole team!
We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service department is always helpful