Dirk Westergard
Dirk Westergard at Lithia Chrysler Jeep of Reno

Dirk Westergard | Page 6

Sales Professional

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Dirk Westergard

October 07, 2024

Dealership Rating
Employee Rating

I bought a 2017 jeep Grand Cherokee in October of 2023. I have had repairs done on it almost every month. I tried to resolve the manner with lithia about this jeep being a lemon. lithia has refused to do n More

by blessedofadonai63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Black

Oct 10, 2024

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 08, 2024

Dealership Rating
Employee Rating

The team at Lithia always takes care of us. Dirk and Tony are the best! More

by RLANDSBERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2024

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Employee Rating

Salesman was great. He was very knowledgeable on the vehicles and did not pressure us on buying . More

by TWINVEES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Conine

Sep 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.

September 01, 2024

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Employee Rating

Very nice gentlemen, such a pleasant experience, happy with my purchase. I would return in the future. More

by MYRA7158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Lithia Chrysler Jeep of Reno responded

Myra, at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 28, 2024

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Employee Rating

This service department is why I have bought two Jeeps and a Ram Rebel from Lithia. Ben has gone out of his way to take care of me and I appreciate him abd his team. I always get great service and am very More

by Jr71mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Owings

Aug 28, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 16, 2024

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Employee Rating

Read all paperwork and don't trust how the deal was suppose to have gone. More

by JESSATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 21, 2024

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 31, 2024

Dealership Rating
Employee Rating

It is a great dealership with awesome services! They also have great communication and lounge area for seating while waiting on service with complimentary snacks & Drinks . More

by deerickad21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Camarena , Ashton

Jul 31, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for the kind words. Lithia Chrysler Jeep of Reno is glad you enjoyed the services and lounge area. Have a great day!

June 16, 2024

Dealership Rating
Employee Rating

Was a very pleasant experience, Dirk was very comfortable to work with and Tony made sure we were covered for our own good with the extended warranty option. Both very real and trustworthy professionals. More

by LSHERFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris, Anthony Moore

Jun 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience. It’s reassuring to hear that our team provided comfortable and trustworthy service, ensuring you felt well-informed about your warranty options at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 02, 2024

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Employee Rating

Great sales and selection and doing everything they could to help me out with a trade in that had issues. More

by EZHAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Conine

Jun 03, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 20, 2024

Dealership Rating
Employee Rating

Dirk went above and beyond to make sure that I was completely satisfied with my purchase. He was very professional and easy to work with. He even stayed late to help me drive away with my beautiful 2 More

by PilarG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Conine

May 20, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We are glad to hear our team met your expectations with the 2020 Jeep Grand Cherokee purchase and provided prompt service. If you have more inquiries, don't hesitate to contact us.

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