Dmitriy Naumovich | Page 3

Dimitry was great to work with and he helped a lot through out the process ! Excellent customer service through out the process ! Excellent customer service More

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If I can give a negative start I would! I am not sure if the salesman received the appropriate training, there was a major lack of communication on every single part of the transaction. He I am not sure if the salesman received the appropriate training, there was a major lack of communication on every single part of the transaction. He failed to communicate to me about the timeline of my vehicle being ship to the dealership. I have to call every time I feel like I can’t wait anymore just to fine more information about my vehicle when he told me I would be contact at least 2 times before my car would even get in the dealership. He also failed to help me gather enough information on what I need on the insurance to ensure I get everything properly prepare to pick up my car. All he sent me was the car VIN number through email, which he failed to write down and I just found out today through the service department! No wonder he never email me unless I email him first because he don’t even have my email written down right! I got my car in November and it been 6 weeks and the car already give me problems and I don’t have a courtesy vehicle because I’m not over 25 which the salesman again failed to mention. He assured me I would be taking care of whenever I come in for a service, and I believe him. I’m not over 25 and can’t get a loaner vehicle, I get it that it’s your policy but because he failed to walk me through what to expect so I can make arrangements for myself whenever I bring my car in for a service. I am not happy with the dealership in general and with my salesman Dimitry in specific. I felt like I have to chase him around to buy a car from him, I never received the information I should known before I purchased my car, I also don’t know why they would not tell me about all of this, after all I’m purchasing a car because I need a car to move from point a to point be not to be carless for no reason thank to the lack of customer service the dealership demonstrated. More

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These folks are the best! This is the third Subaru we have bought from this dealership, and pour experience is always top-notch. This is the third Subaru we have bought from this dealership, and pour experience is always top-notch. More

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They deserve my ongoing loyalty. Our 5th Subaru was born! I appreciate their professionalism and warmth. Our 5th Subaru was born! I appreciate their professionalism and warmth. More

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Knowledgeable, patient, personnel with very friendly and pleasant demeanors. All had been very attentive throughout the entire process, from initial contact until driving off in my new vehicle. It is with pleasant demeanors. All had been very attentive throughout the entire process, from initial contact until driving off in my new vehicle. It is with ease that I readily recommend Premier Subaru Dealership. More

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I appreciate everyone who helped me through this process! I’m excited to drive my car. I’m excited to drive my car. More

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All my questions were answered and communication was on point. Plus the dealership is so clean and fresh looking. Can’t wait to get some free car washes point. Plus the dealership is so clean and fresh looking. Can’t wait to get some free car washes More

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Great experience as a first-time buyer at Premier Subaru. Many thanks to Dmitriy, Jack, and Rick for explaining all of the products, services, and options available within my budget. Cars were onsite for tes Many thanks to Dmitriy, Jack, and Rick for explaining all of the products, services, and options available within my budget. Cars were onsite for test drives, and my new car arrived in 10 days. No shortages or delays at Premier. More

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Friendly Professional Comfortable Knowledgable Worked hard to find me a car within my budget. Great service options Worked hard to find me a car within my budget. Great service options More

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I experienced nothing but courtesy from each employee I came in contact with. When there were delays, the reasons were clearly communicated and I was offered refreshments and comfortable seating while wait came in contact with. When there were delays, the reasons were clearly communicated and I was offered refreshments and comfortable seating while waiting. It was a very favorable experience. Even though there was one mix-up on whether a vehicle was available, I was offered other choices and ended up very pleased with the vehicle I purchased. More

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