Dolores Russell
Dolores Russell at Mercedes-Benz of Massapequa

Dolores Russell | Page 3

Finance Director

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, NY 11701

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4.6
49 Reviews

Languages Spoken

English English

4.6

49 Reviews

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49 Reviews of Dolores Russell

November 19, 2022

Dealership Rating
Employee Rating

Very attentive. So glad they were able to find what I was looking for. Smooth transaction. Definitely would come back to this dealer. More

by carm4814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Bonavise

September 26, 2022

Dealership Rating
Employee Rating

Worked with Bill Kraft on a trade. Excellent customer service and professionalism, seamless and expeditious. Been to other Mercedes dealers and did not get this level of customer servi More

by Rita Cappi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Napper , William Kraft

September 20, 2022

Dealership Rating
Employee Rating

William Kraft was professional And very nice I would differently work with him again. The dealership people were very nice More

by Jtfnyc
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Walker , Maurice Braver, William Kraft

July 27, 2022

Dealership Rating
Employee Rating

I never had an auto sales person who called me so many times just to see how I am doing. I picked up a newC class yesterday and he called me today to see how I loved the car as well as to answer any quest More

by EFRIED1039
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oliver Barreno , Christian Libramonte

June 28, 2022

Dealership Rating
Employee Rating

John McGuire is great. Gets my cars in and out. Great service and keeps me informed on the status of the vehicles I bring to him from Certified Performance Motors. More

by Certified Performance Motors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne McCrae, Vivian Keshtgar, Oliver Barreno, Jay Lettieri , Edvin Bilali, Brandy Tsintavis

June 23, 2022

Dealership Rating
Employee Rating

My Experience with the Mercedes Benz dealership. Everyone was very helpful and cordial will definitely recommend them to family and friends. My sales agent was Nelson. He listened to what I was look More

by Louise.sudul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Napper, Nelson Morales

April 13, 2022

Dealership Rating
Employee Rating

Not crowded many salesmen to help. I didn't feel rushed. My salesman William Mecca took his time and was great. He got me discounts and worked the numbers to where I wanted to be mont More

by Dmicheh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne McCrae, Michail Lebhar

April 11, 2022

Dealership Rating
Employee Rating

Everyone I interacted with was incredible! They made this process so easy! I love my new car! More

by AnnieMacLellan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Dency , Fred Abban

April 03, 2022

Dealership Rating
Employee Rating

Deal went well, although they said $1000 of MSRP and gave $500 off. Dolores Russell took over deal and was great. More

by GT67GTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maya

January 22, 2022

Dealership Rating
Employee Rating

They were all wonderful we have purchased a couple of cars there & was always happy More

by Gkpsnana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Bonavise, Paul Napper

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