Both guys were very helpful and pleasant to deal
with-fast and efficient. Very friendly and informed
with-fast and efficient. Very friendly and informed
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by jendubose67
Verified Customer
Verified Customer
Tyler Slight sold me the car.
He wasn't very personable and didn't know the features of the new rav4. When I mentioned self parking for example, he googled and was told no that it
He wasn't very personable and didn't know the features of the new rav4. When I mentioned self parking for example, he googled and was told no that it wasn't there. After purchasing the car, I confirmed it was in fact a feature. While I bought the car purely because I did the research myself, I think Tyler could've been more knowledgeable. Previous dealerships I visited showed me around the cars and told me the features. I didn't get that from Tyler. I bought the car because I wanted it, not because he 'sold' it to me.
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by corinne.witschey
Verified Customer
Verified Customer
Other Employees Tagged:
Dominic Decaro
Mar 12, 2026 -
Byers Toyota responded
Thank you for taking the time to share your feedback. We are sorry to hear your experience did not meet expectations. Our goal is always to provide helpful and knowledgeable guidance throughout the process, and we appreciate you bringing this to our attention. Your feedback is important and will help us continue improving the experience we provide.
They worked with me to get financing that met my needs
They were a pleasure to work with
They were a pleasure to work with
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by lusheralexandra
Verified Customer
Verified Customer
Other Employees Tagged:
Dominic Decaro
Mar 10, 2026 -
Byers Toyota responded
Thank you so much for your wonderful feedback! We are thrilled to hear that our team was able to help you find the perfect financing to meet your needs. It was an absolute pleasure working with you as well. If you ever have any questions or need further assistance in the future, please feel free to reach out to us.
Easy car buying process, Taylor was an excellent salesman
and went above and beyond. He explained everything on the phone before I drove over an hour to the dealership.
and went above and beyond. He explained everything on the phone before I drove over an hour to the dealership.
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by antle.benjamin
Verified Customer
Verified Customer
Mar 10, 2026 -
Byers Toyota responded
Thank you for the fantastic review! We are absolutely thrilled to hear that Taylor went above and beyond to make your car buying process easy and straightforward. We truly appreciate you taking the time to drive over an hour to visit our dealership. Please reach out if you have any questions or need further assistance in the future. Enjoy your new ride.
Very professional.
They made it very easy to buy a car. I was in and out in no time. Great place to buy a car.
They made it very easy to buy a car. I was in and out in no time. Great place to buy a car.
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by sdave357
Verified Customer
Verified Customer
Mar 10, 2026 -
Byers Toyota responded
Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future
The experience was amazing thanks to Justin helping us
find exactly what I wanted, they were able to get me into a car with no issues
find exactly what I wanted, they were able to get me into a car with no issues
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by gebhartruss0
Verified Customer
Verified Customer
Mar 10, 2026 -
Byers Toyota responded
Thank you so much for the wonderful review! We are thrilled to hear that you had an amazing experience and that Justin was able to help you find exactly the car you wanted with no issues. Our team always strives to make the process as smooth and easy as possible. We hope you absolutely love your new ride, and please feel free to reach out if you need anything else in the future. Enjoy the road ahead!
Very good follow up by Richard.
Excellent service and friendly experience made this purchase comfortable and
Excellent service and friendly experience made this purchase comfortable and
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by hpatel_72
Verified Customer
Verified Customer
Mar 02, 2026 -
Byers Toyota responded
Thank you so much for the kind words! We're thrilled to hear that Richard provided you with excellent service and made your experience comfortable. We truly appreciate your business and look forward to serving you again soon.
Everyone was very thorough, they gave us space, they gave
us a great deal! We are extremely happy with purchase and our experience at the dealership! thanks again!
us a great deal! We are extremely happy with purchase and our experience at the dealership! thanks again!
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by rfetzer02
Verified Customer
Verified Customer
Feb 23, 2026 -
Byers Toyota responded
Thank you so much for this wonderful review! We're thrilled to hear that our team gave you the space you needed while still providing thorough service and a great deal. Your happiness with both your purchase and the overall experience means the world to us.
We truly appreciate you choosing our dealership and look forward to serving you again in the future!
Have found them easy to work with and would definitely go
back for any future purchases.
back for any future purchases.
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by dconman76
Verified Customer
Verified Customer
Feb 23, 2026 -
Byers Toyota responded
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It's wonderful to know that we made the process easy for you, and we truly appreciate your trust in choosing us for your purchase.
We'd be delighted to work with you again in the future. If you ever need anything, don't hesitate to reach out!
Do not know who Dominic Decaro is my salesman was Taylor.
Would have liked the car to be not a fleet car that had to call and show proof of purchase to get into Toyota Having car delivered next day was a dre
Would have liked the car to be not a fleet car that had to call and show proof of purchase to get into Toyota Having car delivered next day was a dream Taylor was great
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by Sly3969
Verified Customer
Verified Customer
Other Employees Tagged:
Dominic Decaro
Feb 20, 2026 -
Byers Toyota responded
Thank you so much for taking the time to share your feedback! We're thrilled to hear that Taylor provided you with excellent service and that the next-day delivery exceeded your expectations.
We apologize for any confusion regarding the salesman information and the fleet vehicle registration process. We understand how frustrating extra steps can be, and we appreciate you working through that with Toyota. Your feedback helps us improve the experience for future customers.
We're so glad Taylor made your car-buying experience a positive one. If there's anything else we can do to help, please don't hesitate to reach out.