Dominic Decaro | Page 9

Byers Toyota responded

Thank you for your kind words, we're so glad to hear that our salesman provided you with a great experience at Byers! Our team takes great pride in listening to our customers' needs and finding the perfect vehicle to meet them. We also strive to treat all of our customers fairly and professionally, so it means a lot to us that you noticed that during your visit. Thank you for choosing Byers and we hope to see you again in the future!

Byers Toyota responded

Thank you for taking the time to visit our dealership and for your kind review. We strive to provide exceptional customer service and are happy to hear that we were able to assist you, even though you did not purchase your Altima with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon at Byers Toyota!

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to improve our services in the future.

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

We are thrilled to hear you had such a wonderful experience with our team at Byers Toyota! Nick, Dawson and Jeff worked hard to ensure your needs were met. We thank you for taking the time to recognize them and we are so grateful to have customers like you who appreciate exceptional customer service. We strive to make sure our guests are comfortable and confident when they purchase from us. Thank you again for sharing your positive experience with us!

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

Byers Toyota responded

Thank you for taking the time to leave us a review about your experience with Troy at Byers Toyota. We're so glad to hear that he made your delivery go smoothly. Regarding the discrepancy between the VIN numbers of the vehicle you received and the one Allstate provided insurance coverage for, we apologize that this was not made clear to you prior to delivery and can certainly see how that would be confusing. We'd recommend contacting us directly at our support helpline so we can have a more detailed conversation about what may have caused this issue. We'll do our best to shed light on what happened and make sure any necessary revisions are made as quickly as possible. We appreciate your business and hope that you'll contact us soon so we can resolve this!

Byers Toyota responded

We could not be more thrilled to hear about your experience at Byers Toyota! It is a great testament to the commitment of our team to ensure each customer's buying journey goes above and beyond their expectations. Your appreciation for Mr. DeCaro and our sales staff speaks volumes; they truly care about providing outstanding service to each and every person that walks through our doors. Thank you for being such an incredible customer, we hope you arrive happily in your new vehicle and would love to have you back again in the future for car number 21!