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Dominic Theodore
Dominic Theodore | Page 28
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
362 Reviews
Dealership Experience
16 yrs, 1 mo
Languages Spoken
English
362 Reviews of Dominic Theodore
April 11, 2019
Metro Toyota - Great People, Great Service, Great Prices In the past I dreaded going to a service center for my car repairs. But Metro Toyota is different. They are efficient, the facilities are spotless, In the past I dreaded going to a service center for my car repairs. But Metro Toyota is different. They are efficient, the facilities are spotless, the employees are very professional and courteous, and the price is as low or lower than other car repair service centers. When I had my brakes fixed it cost less than quotes from other places. Even though my warranty has expired, I still drive the extra miles and take my car to Metro Toyota - it's worth it! More
by PETERJ0
Verified CustomerOther Employees Tagged: Ken Schneider, Joe Rogers , Sarah Byrne, Jake Donnelly, Ken Proctor, Stephanie Talbot
April 07, 2019
Quick Turn Around Once again, Metro exceeded my expectations. A shout out to Dominic for fast, courteous service! I know I can always count on your team to deliver qu Once again, Metro exceeded my expectations. A shout out to Dominic for fast, courteous service! I know I can always count on your team to deliver quality work. More
by CINDIDWHITE
April 01, 2019
Extra charge-headlamp not working I went in to have the low beam drivers side headlamp replaced. At checkout, I saw that I was also charged for the drivers side marker bulb, even thou I went in to have the low beam drivers side headlamp replaced. At checkout, I saw that I was also charged for the drivers side marker bulb, even though it was working at the time. When I went to my car, I turned on the front lights to check before leaving the premises. I found that the drivers side marker bulb was not even working. I had to go to the desk, tell them the problem, then wait for them to correct the mistake. The appointment ended up taking almost an hour, and, had I not checked the lights, I would have gotten home with a bulb that was not even working. More
by MRUSSO9771
Other Employees Tagged: Mike Hana
March 19, 2019
My salesperson, Ramona Plumlee, was absolutely the best! My salesperson, Ramona Plumlee, was ultimately responsible for my extraordinary experience! She replaced my former salesperson, Margie, as the only f My salesperson, Ramona Plumlee, was ultimately responsible for my extraordinary experience! She replaced my former salesperson, Margie, as the only female sales associate at this dealership. Ramona is professional, knowledgeable and most of all sincere and genuinely eager to help YOU make the right purchase! I cannot say enough good things about her except to recommend her to everyone I know. I had total confidence and trust that she had my best interest at heart throughout the entire process, even when it came time to negotiate the final price. More
by KATHY@DESIGNERWALLS
Other Employees Tagged: Ramona Plumlee , Emma-Excellent!
March 17, 2019
Routine service Oil change and tire rotation handled quickly and expertly done! Car wash is always a welcomed plus. Thanks for the great service you have provided me Oil change and tire rotation handled quickly and expertly done! Car wash is always a welcomed plus. Thanks for the great service you have provided me through out the Camry lease. More
by rsermak
March 07, 2019
Shimmy on Sienna The Service Dept. did an excellent job. They got me in and out of there quickly with the problem fixed. I have had great service every time I had The Service Dept. did an excellent job. They got me in and out of there quickly with the problem fixed. I have had great service every time I had my minivan worked on. More
by ricweb71
March 05, 2019
Excellent service Service was great, quick, and knowledgeable. Coffee area and bathrooms were clean. I will always take my car here, and plan on buying new tires soon! Service was great, quick, and knowledgeable. Coffee area and bathrooms were clean. I will always take my car here, and plan on buying new tires soon! More
by megtheodore93
Other Employees Tagged: Scott Barrier, Joe Rogers
February 14, 2019
They’re very professional and accurate on the service provid They are very professional and accurate on the price and service that they provided. I do not hesitate to recommend metro Toyota, for future business They are very professional and accurate on the price and service that they provided. I do not hesitate to recommend metro Toyota, for future business and services. More
by LANTIGUAC66
Other Employees Tagged: Mike Hana, Mike Ferrett , Brad Barbee, Maggie Colan, Jim Daley, Andrew Miller
February 11, 2019
Comfortable, Pleasant, honest, very thorough do something Sam Ibrahims, Mehta said the door was very pleasant laid-back was not pushy spend time with us listening to us and finding out what our needs were. To Sam Ibrahims, Mehta said the door was very pleasant laid-back was not pushy spend time with us listening to us and finding out what our needs were. Took us to a car took it out for a ride. Decided to buy the the Sienna van. Things progressed very smoothly from there. He was very easy to spend time with. He says we ran out of time on the first day and he spent an hour and a half of with us the second day explaining all the features the of the van and the control panel. I would highly recommend him to anybody. More
by YDUJXOF1
Other Employees Tagged: Sam Ibrahim
February 06, 2019
Repetitive rattling noise in dashboard area. The Service Center made my issue their issue and worked diligently to locate and correct the noise issue. Very professional and excellent service. T The Service Center made my issue their issue and worked diligently to locate and correct the noise issue. Very professional and excellent service. Thank you! More
by NAN
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