Dominic Thornton | Page 10
Financial Services Manager
Westside Lexus
12000 Katy Fwy
Houston, TX 77079
251 Reviews
Write a ReviewDealership Experience
6 yrs, 1 mo
251 Reviews of Dominic Thornton
March 08, 2025
First time Lexus (Chevy;s for many years) Kim made us feel like long time owners. We were not sure what to expect but he made the day the best car buying experience we ever had. He answered many of my qu feel like long time owners. We were not sure what to expect but he made the day the best car buying experience we ever had. He answered many of my questions before I even asked them. the main thing for me is that there was no pressure. He let us make the decision. A true Texas Gentleman Also, several friends had mentioned Ty and how he would help us get the right car. And he did! It was a pleasure to meet him and buy from his department. Dominic was very competent and patient in helping us with the technology that Lexus uses to do closing. He also came over the day I picked up the car and answered more of my questions More
Other Employees Tagged: Ty Stanberry , Kim Jessee
February 27, 2025
Jim had everything ready to process our new vehicle and efficiently got our trade-in processed and got us to the finance dept quickly. The finance team has modern technology that allowed for an easy an efficiently got our trade-in processed and got us to the finance dept quickly. The finance team has modern technology that allowed for an easy and quick signing process. Great experience overall! More
Other Employees Tagged: Jim Fikaris
February 24, 2025
Doug and Jim were great. They corrected the car’s trouble light. The vehicle was clean and the dealership was immaculate. They corrected the car’s trouble light. The vehicle was clean and the dealership was immaculate. More
Other Employees Tagged: Jim Fikaris, Doug Phillips
February 21, 2025
Brooke was an excellent salesperson, knowledgeable about every aspect of the vehicles and options. She kept me informed of status of vehicle delivery. Once vehicle arrived she spent time making sure I under every aspect of the vehicles and options. She kept me informed of status of vehicle delivery. Once vehicle arrived she spent time making sure I understood how to use all of the technology in the vehicle and followed up in a few days to check on how I was enjoying my new Lexus and sent additional tutorials on how to use all of the features. More
Other Employees Tagged: Fred Hernandez, Brooke Malia , Dale McMullen, Wilbur Escobar has been my service rep on my previous Lexus and always did a great job.
February 16, 2025
From the minute we drove up, Alex made us feel welcomed at the dealership. He was knowledgeable and helpful throughout our experience. The entire car buying process was less than two hours thanks to him. at the dealership. He was knowledgeable and helpful throughout our experience. The entire car buying process was less than two hours thanks to him. More
Other Employees Tagged: Alex Ponce
February 01, 2025
My husband and I had a great experience at Westside Lexus and with Jeffrey and Marlene. The sales experience was quick and easy, and I absolutely love my new car! and with Jeffrey and Marlene. The sales experience was quick and easy, and I absolutely love my new car! More
Other Employees Tagged: Jeffery Byers
January 29, 2025
Great experience! Fast and efficiant process. I would defintely recommend the entire Westside Lexus team. Fast and efficiant process. I would defintely recommend the entire Westside Lexus team. More
Other Employees Tagged: Jeffery Byers, Christian Davidson
January 28, 2025
Been leasing from Westside since 2013. Always a good experience. Mike Nelson has taken great care of us each and every time for purchase. Laura Brown has handled all of our service visits Always a good experience. Mike Nelson has taken great care of us each and every time for purchase. Laura Brown has handled all of our service visits during this time and does an exceptional job! More
Other Employees Tagged: Laura Brown, Mike Nelson
January 25, 2025
Merrell helped me due to Mary Margaret going on vacation. He was very courteous and willing to answer all my questions. Very pleasant man to deal with. Lexus has always provided great service and it nev He was very courteous and willing to answer all my questions. Very pleasant man to deal with. Lexus has always provided great service and it never fails. More
Other Employees Tagged: Merrell Middleton, Mary Margaret McGowan
January 24, 2025
Westside Lexus exceeded my expectations! MJ and Doug provided outstanding service, guiding me throughout the process. They were professional, knowledgeable, and made everything seamless. Hig MJ and Doug provided outstanding service, guiding me throughout the process. They were professional, knowledgeable, and made everything seamless. Highly recommend their expertise and friendly approach! More
Other Employees Tagged: Doug Phillips , MJ

