Dominique Warrick
Dominique Warrick at Joe Machens Toyota

Dominique Warrick | Page 3

Service Advisor

Joe Machens Toyota

1180 Vandiver Drive
Columbia, MO 65202

not yet
rated
71 Reviews
not yet
rated

71 Reviews

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Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 4 mos

Languages Spoken

English English

71 Reviews of Dominique Warrick

August 03, 2018

Dealership Rating
Employee Rating

Dominique was excellent. Previous visit was horrible but dom made this one fast and efficient. I thought about going elsewhere but glad I trusted dom to take care of me More

by ROBPRATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2018

Joe Machens Toyota responded

Rob, we are happy to hear you had a great service experience this time with Dom! Thank you for the positive feedback! We do appreciate you and your business!

July 31, 2018

Dealership Rating
Employee Rating

Service visit Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. More

by one-t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Joe Machens Toyota responded

We are happy to know your service visit was completed on time! Thank you for sharing your positive feedback with us! We do appreciate you and your business! Thanks again!

July 27, 2018

Dealership Rating
Employee Rating

5000 mile service Dominique is a very courteous and friendly service advisor. Takes adequate time to make sure customer is taken care of properly. Thanks for a jo More

by JIM@JIM-DEBHARMS.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2018

Joe Machens Toyota responded

Jim, thank you so much for the positive feedback! We are very happy to hear you had a great service experience with Dominique and our team! We do appreciate you and your business! Thanks again!

July 25, 2018

Dealership Rating
Employee Rating

Scheduled an appointment for 20,000 mile service Scheduled an appointment at 12:00 pulled in ten minutes early and waited till 12:15 and still no one helped me. Mind you there was no other cars in th More

by MATTHEWCONYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Randy Oliver

Jul 26, 2018

Joe Machens Toyota responded

Matthew, we sincerely apologize for your experience. We do strive for quality customer service and will send your review to our management team to investigate the situation further. Thank you for your honest feedback, as it will help us improve for the future. Again, we are very sorry for the inconvenience and frustration during your service appointment.

July 11, 2018

Dealership Rating
Employee Rating

Came in for an oil change appointment and was helped fast Great service I just wish they would talk through the payment a little bit clearer and in non car person terms so I knew what I was paying for and und More

by Abbaybay20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid, Clay Stottlemyre

Jul 11, 2018

Joe Machens Toyota responded

Thank you for your honest positive feedback! We are glad to know you had an overall good service experience. We appreciate you and your business!

July 09, 2018

Dealership Rating
Employee Rating

Awesome Service Extremely professional service. Went above and beyond my expectations. Waiting area very comfortable with drinks and snacks available. Very impres More

by PEPLINSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2018

Joe Machens Toyota responded

We are happy to hear you had an awesome service experience with Dominique and our team! We appreciate you and your business! Thank you so much for the positive feedback!

July 04, 2018

Dealership Rating

Heat shield replacement The necessary work (replacement of a heat shield) was done quickly; we had no idea what the problem was, and Dom handled everything in a quiet and More

by Ted Tarkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2018

Joe Machens Toyota responded

Ted, thank you for the great feedback! We love to hear you had an overall excellent service experience with Dominique and our team! Thank you again for your business!

July 01, 2018

Dealership Rating
Employee Rating

Not happy with most recent services We have taken our Camry there 3 times to have the air conditioner. With the most recent repair completed yesterday June 30th. The air condition stoppe More

by jdav62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 02, 2018

Joe Machens Toyota responded

We are very sorry to hear about your service experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience and frustration this has caused.

June 30, 2018

Dealership Rating
Employee Rating

Needed a safety inspection I was TWO days past my safety inspection of 60 days. I only have a little over 10,000 miles on my car so it is really good condition but state rules More

by Merry03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Joe Machens Toyota responded

We are happy to know you had a great service visit with our team! Thank you for the positive feedback! We appreciate you!

June 27, 2018

Dealership Rating
Employee Rating

Quick service! My appointment was for 10:30 am. I left at 11:30. Very quick for 10,000 mile inspection, oil change, and tire rotation. I enjoyed the waiting area More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We love hearing you had a great and quick service experience! We appreciate you!

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