Don Boros | Page 4

The service department at Napleton was very nice and respectful. They looked out for my best interest. I would for sure return for future service needs. respectful. They looked out for my best interest. I would for sure return for future service needs. More

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Appointment taken on time. Service rep was kind and courteous.. I had seven recalls and the works package.. everything was taken care of in a timely matter.. I received a call Service rep was kind and courteous.. I had seven recalls and the works package.. everything was taken care of in a timely matter.. I received a call to pick up my car much sooner than expected. Very pleased with the service. More

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Tommy the Service Manager is the best! He took care of my car like it was his own. He took care of my car like it was his own. More

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Great service and attention to care! I will be using them again for my service needs I will be using them again for my service needs More

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So happy with my purchase, couldn’t have been easier. Thank you Mitch, Andy and the whole team! Thank you Mitch, Andy and the whole team! More

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Wish I could leave a 0. Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3 Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3)$100 deductible, not 0 as he told me. 4) Lied about getting free oil changes as long as I own the vehicle, there are none. 5) Protection plan that he sold me for $1500 does not cover scratches, he told me it did. 6)Promised me all weather floor mats. I've had the car 3 months and had to go there in person and talk to General Sales Manager Don Boros for them to be ordered (he never returned my voucemail). Finance: Andrew Munson 1) Didn't give me copies of financial paperwork. 2) Didn't give me a copy of my warranty. Service: Bill Parks 1) Very rude to customers 2) Does not call you about your vehicle, you have to call him. My car was there for 2 months waiting on a transmission. He told me: "What was I supposed to do? Call you everyday and tell you the transmission was not in?" They lie, cheat and steal from you! That should be their slogan! More

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Can someone explain to me why it's been 3 months and my warranties have still not been canceled? warranties have still not been canceled? More

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WORST DEALERSHIP SOLD ME A COMPLETE LEMON ONLY DROVE IT FOR LESS THAN 30 DAYS. Please DONT TRUST NAPLETON FORD WITH YOUR BUSINESS OR YOUR MONEY!! Please am begging you to TRUST ANOTHER DEALERSHIP. The mos FOR LESS THAN 30 DAYS. Please DONT TRUST NAPLETON FORD WITH YOUR BUSINESS OR YOUR MONEY!! Please am begging you to TRUST ANOTHER DEALERSHIP. The most FOWL AND CORRUPT DEALERSHIP IN CROOK COUNTY More

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Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating. Everyone involved in the transaction was very transparent and accommodating. More

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My nephew just turned 20 years of age ,, collage student ,, was looking at the cars at their dealership , met Nick ,, wow and the rest became night mare, ,He showed him Mustang on line was $19900 it was in ,, was looking at the cars at their dealership , met Nick ,, wow and the rest became night mare, ,He showed him Mustang on line was $19900 it was in their lot over 9 months never was sold ,, it had bad accident report ,, Airbags deployed , ,was towed , sold it to him for $29900 ,, plus taxes and extra none stuff,, rate was 19% has no Job , ,they fixed him with fake job and making enough so the loan can be approved, his payments $669 x 72 months. We called the dealership how they can sell a vehicle for a kid has no job,, refuse to get the car back ,, called the back they financed him with Santander bank they did not fund the deal, ,few days later they financed him with Ally without his consent, we tried several time to return the car but they refused, ,we are in the process to have a lawyer to handle their scammed business, also we called the Ally bank and in the process to see if we can stop the loan to be funded,, BIG SCAMERS More

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