Don Boros | Page 3

Excellent customer service! The team was professional, friendly, and completed the work much faster than I expected. I truly appreciate the efficiency and attention to detail. The team was professional, friendly, and completed the work much faster than I expected. I truly appreciate the efficiency and attention to detail. More

Report | Print

I like how professional the staff was and informative they were with the condition of my car they were with the condition of my car More

Report | Print

Very helpful service people; fast turn-around on my oil change; comfortable waiting area; friendly people change; comfortable waiting area; friendly people More

Report | Print

They were so helpful and Ali went above and beyond to get me the best deal get me the best deal More

Report | Print

The service department at Napleton was very nice and respectful. They looked out for my best interest. I would for sure return for future service needs. respectful. They looked out for my best interest. I would for sure return for future service needs. More

Report | Print

Appointment taken on time. Service rep was kind and courteous.. I had seven recalls and the works package.. everything was taken care of in a timely matter.. I received a call Service rep was kind and courteous.. I had seven recalls and the works package.. everything was taken care of in a timely matter.. I received a call to pick up my car much sooner than expected. Very pleased with the service. More

Report | Print

Tommy the Service Manager is the best! He took care of my car like it was his own. He took care of my car like it was his own. More

Report | Print

Great service and attention to care! I will be using them again for my service needs I will be using them again for my service needs More

Report | Print

So happy with my purchase, couldn’t have been easier. Thank you Mitch, Andy and the whole team! Thank you Mitch, Andy and the whole team! More

Report | Print

Wish I could leave a 0. Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3 Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3)$100 deductible, not 0 as he told me. 4) Lied about getting free oil changes as long as I own the vehicle, there are none. 5) Protection plan that he sold me for $1500 does not cover scratches, he told me it did. 6)Promised me all weather floor mats. I've had the car 3 months and had to go there in person and talk to General Sales Manager Don Boros for them to be ordered (he never returned my voucemail). Finance: Andrew Munson 1) Didn't give me copies of financial paperwork. 2) Didn't give me a copy of my warranty. Service: Bill Parks 1) Very rude to customers 2) Does not call you about your vehicle, you have to call him. My car was there for 2 months waiting on a transmission. He told me: "What was I supposed to do? Call you everyday and tell you the transmission was not in?" They lie, cheat and steal from you! That should be their slogan! More

Report | Print