Don Brown | Page 23

Oustanding overall service From the time we called to inquire about options regarding getting new lease/returning old one to driving away, the process was efficient, professiona From the time we called to inquire about options regarding getting new lease/returning old one to driving away, the process was efficient, professional and a great experience. Jeff C. who we dealt with primarily, walked us through the paperwork process and showed the new 2020 Explorer. Don B. was able to get us a great deal! Despite being 25+ miles from our home (with other Ford dealers closer), would definitely recommend. Plus, the large fish tank kept the kids entertained. More

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Great experience Very helpful staff, particularly Chris and Don! They were very accommodating and made sure I was happy with everything, every step of the way, and wer Very helpful staff, particularly Chris and Don! They were very accommodating and made sure I was happy with everything, every step of the way, and were very thorough. Even followed up weeks after to see if I had any questions. If you want to be well taken care of, with people you can trust, go to Malouf! More

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Malouf = Awesome Recently purchased a 2019 Lincoln Nautilus from Malouf Ford/Lincoln. Everything went smoothly and they gave me a very competitive price. I am loving m Recently purchased a 2019 Lincoln Nautilus from Malouf Ford/Lincoln. Everything went smoothly and they gave me a very competitive price. I am loving my Nautilus, the ride is smooth, incredible pick up and oh so very comfortable. I highly recommend you buy a Nautilus and if you do so, I would get it from Malouf. More

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Three cars for one family car buying event We came in to look for 3 cars, one for my husband’s lease that was up, one for my daughter who lost her car to an accident, and one for myself to repl We came in to look for 3 cars, one for my husband’s lease that was up, one for my daughter who lost her car to an accident, and one for myself to replace the 2007 car I had been driving and needed an upgrade. Chris was excellent in working with us to find what each of us needed based on personal needs and expectations. We never felt pressured and Chris took the time to listen to what we wanted. He asked what type of vehicle we were looking for and of course that was different for all of us, what our absolutely necessary features and explained each vehicle in detail, for example what the SES had that the SE did not. He took the time to explain the features and the ways in which to change settings. Don also made sure that the vehicles met our expectations creating an excellent team. Though we were there for a long time with the paperwork Don and Chris made sure we were comfortable and the paperwork transitioned smoothly. I couldn’t have asked for a better car buying experience. More

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Absolutely wonderful experience Malouf Ford was well above my expectations. Having had a bad experience years ago, there was a little hesitation. Not anymore! Our experience was abso Malouf Ford was well above my expectations. Having had a bad experience years ago, there was a little hesitation. Not anymore! Our experience was absolutely wonderful. From the start, everyone was welcoming, friendly (and funny), very honest about price expectations, worked with my budget and were extremely prepared. This was my first dealership visit out of 4 in one day (to look at various cars) and by far the best. No pressure or hassles. I would absolutely recommend this dealership and I look forward to doing business with them throughout my lease. Don and Sam were both incredibly easy to work with and very helpful. Both were very pleasant and made the whole leasing process flawless. Jimmy was absolutely fantastic as well. While there are multiple things he (and the entire team!) can be complimented on, I highly appreciate that he talked to both my dad and myself, not one or the other, since the car was for me, not my dad. More

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Greatest car buying experience ever! Dino ,Don and James were so professional polite and honest that if I could I would buy a car at Malouf ford everyday! Great people! Dino ,Don and James were so professional polite and honest that if I could I would buy a car at Malouf ford everyday! Great people! More

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Fantastic Experience At This Dealership Everyone at this dealership is smart, kind and truly makes the experience enjoyable. They care about your needs in a car and deliver with great qualit Everyone at this dealership is smart, kind and truly makes the experience enjoyable. They care about your needs in a car and deliver with great quality! More

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Chris the best go to salesman My husband and I have been dealing with Chris Fitzgerald for the past 9 years plus. He and the Malouf staff are fabulous. Always the best experi My husband and I have been dealing with Chris Fitzgerald for the past 9 years plus. He and the Malouf staff are fabulous. Always the best experience and so up to date on all the up and coming cars. Thanks for all the great years. Pat and Chris Bandics More

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Excellent service! I recently leased a new Ford Escape 2019 with Mr. James Lennon (Sales and Leasing Consultant) and Mr. Donald Brown (Sales Manager), and it was such a I recently leased a new Ford Escape 2019 with Mr. James Lennon (Sales and Leasing Consultant) and Mr. Donald Brown (Sales Manager), and it was such a smooth process! As a returning customer with Ford, Mr. Lennon and Mr. Brown recognized me as soon as I entered the building. I was welcomed with open arms immediately. Mr. Lennon was very polite and very professional. Mr. Lennon was very attentive and very patient with me as I test drove a few vehicles at the dealership. Mr. Brown was very informative of the perks and benefits of each SUV that I was considering for my next lease. I am very thankful for Mr. Lennon's time and for Mr. Brown's product knowledge on Ford. More

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Our new Explorer from Malouf Just purchased an new 2019 Ford Explorer from Malouf Ford. Blythe Gonzalez and Don Brown were great to work with. Thank you both so much. Just purchased an new 2019 Ford Explorer from Malouf Ford. Blythe Gonzalez and Don Brown were great to work with. Thank you both so much. More

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