Don Brown | Page 32

Excellent Experience!!!!! I cant begin to thank this dealership for the way they handled my new tuck buying experience. Due to the excellent choice in ordering they had exactly I cant begin to thank this dealership for the way they handled my new tuck buying experience. Due to the excellent choice in ordering they had exactly what I wanted in stock. My new 2015 Lincoln MKC is awesome! A special thanks for having Don Brown running with my transaction was second to none. My salesman Bill Forsythe knew the product inside and out! I wouldn't buy another ford or Lincoln from anyone else. The staff including Dino.Dino Jr and service manager Gerry are also the best in representing Mr Malouf. I cant thank them enough. Gerry has a service department full of talent including John Sawyer a true master at troubleshooting vehicles. His skills are the best I have seen and Im a technical tradesman! Scott,Sal ,Marie and Joe are a great asset to the service department as well. Thank you Mr Malouf!!! More

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Service, over and above My husband I leased our Lincoln MKZ through our wonderful Malouf salesman, Don Brown. He treated us as family and did everything in his power to mak My husband I leased our Lincoln MKZ through our wonderful Malouf salesman, Don Brown. He treated us as family and did everything in his power to make this a seamless experience. This was first time we ever leased and we had lots of questions.. At this time my brother needed to secure a new lease and was ready to switch from his Volvo. At our referral he called Don who was able to find the exact vehicle, model and color choice to fit my brother's needs. Don put the package together and delivered in record time. We can't thank Don and Malouf enough for all their great service. PS, my brother loves his new vehicle! More

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two good guys We met With Henry and Don a few months ago. We were looking to replace our Explorer with an 2015 Explorer. Don explained that we were there too early We met With Henry and Don a few months ago. We were looking to replace our Explorer with an 2015 Explorer. Don explained that we were there too early and to come back in a few months. That was Henry's first day in the dealership. We returned a few months later and Henry was available to work with us. He had gained some knowledge since we had first met and we decided on a new Explorer. Don came in and helped us out with final pricing. When we went to pick up the truck there was an issue. Don was able to correct it and still get the car back to us before our end of lease date. Wonderful gentlemen to work with. More

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GREAT SALES GUYS! Henry Rubnicki was a great sales person to work with.I liked that he was calm and not pushy, and really helpful at finding the right car for us. Do Henry Rubnicki was a great sales person to work with.I liked that he was calm and not pushy, and really helpful at finding the right car for us. Don Brown took the stress out of all the final paperwork. They were both great to work with, and I'm glad they were both there when we came in to lease our new car. More

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Great Buying Expirence My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald before. When we arrived at the dealership Chris was helpful in working with the service department to determine what was wrong with our car. It had blown its second transmission in 50,000 miles. Facing this problem we asked Chris to show us some new cars, he seemed genuinely happy for us that we we're able to afford a new car. Thoughout the selection process he was very forthright about the pricing, cost and fees, and options available to us given our financial situation. Although, my fiancée is the type of guy that will spend hours reading Amazon reviews before he buys anything he seemed comfortable and confident working with Chris. In the end we paid less for our car then the Kelly Blue Book value, and added to that our car loan has only a 1.9% interest rate. There were also no unnecessary fees or financing fees tacked on. Throughout the whole Expirence it felt like Chris and the team at Malouf Ford was on our side, working for us, to help us understand the complex maze of financing and pricing presented by Ford Corporate. Although we live in Maryland, after this experience, we will buy from Malouf again. More

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Wow!!! Incredible service the best car dealer!!!! Excellent dealer!!! This is the second time we have lease with Malouf... The entire team is excellent! They helped me find my car a lincoln navigat Excellent dealer!!! This is the second time we have lease with Malouf... The entire team is excellent! They helped me find my car a lincoln navigator L 2014 I love my car it's perfect! The entire team is helpful knowledgeable and made the process seamless and stress free My husband also decided to trade in his truck and purchase one ford f150 the same day. We bought and leased a car in one day 2 cars and the process was very smooth... My advice you want honest seamless professional knowledgeable go to Malouf the best of the best. They have several dealers in one area makes it so easy to compare. The sales staff and managers great to compare pros and cons. They truly want to sell the right car for the family. Not just sell a car which most dealers are focused on that! Steve , joe, don managers that all worked together w rob our sales rep in an excellent way along w finance Jim and sam They are a dream team!! They should be a training center for dealerships Great job!!!!!!! More

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Brian Major, our salesman was very professional and understanding of our situation which he took into consideration for making us feel like we were part of his family. Also. Don Brown the sales manage understanding of our situation which he took into consideration for making us feel like we were part of his family. Also. Don Brown the sales manager was very helpful and had a heart of gold. He took very good care of us. Mark Cummings, help us out with additional accessories for our truck like floor mats and bumper guards which was Very helpful too also makes Great burger and hot dog More

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Easy to do business with! Picked up our 2014 Escape and it was perfect. Every aspect of the process was flawless. And last but not least the economics fit our budget perfectly. I recommend this dealer it was perfect. Every aspect of the process was flawless. And last but not least the economics fit our budget perfectly. I recommend this dealership to all my friends and colleagues. More

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I have been buying vehicles at this dealership for the last ten years and have always gotten a good deal whether buying or leasing. Don Brown and his sales team are professional and honest. Frank Colonna, last ten years and have always gotten a good deal whether buying or leasing. Don Brown and his sales team are professional and honest. Frank Colonna, my sales person for the last few years knows the stock and the all of the new electronic gadgets, especially the MY Touch/Sync Systems. There is no hard selling of extras at the closing. Sam Iskander does the closing paperwork pleasantly and efficiently. I have never had a service issue. It is easy to get an appointment and the work is done right the first time at a fair price. More

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The place is like family to everyone who visits. Whether it's sales or service, the environment is very professional and relaxed--and that's when it comes to both the Malouf representives AND the customers. it's sales or service, the environment is very professional and relaxed--and that's when it comes to both the Malouf representives AND the customers. Everyone is greeted the same way, and everyone is treated like they're the most important customer of the day. I was there for some scheduled service, as well as an upgrade to my 2011 Ford Explored Ltd. My Sync. Gerry, Scott, Sal and all the techs are always top notch and did an outstanding job. They even gave me some documents that explained the benefits of the My Sync upgrade! Having just bought a 2013 Ford Fusion Titanium from the new Grandpa Don and Dino for my son, I visited them to share our great experience with the car. We laughed about how we haven't seen our son since he got his "wings." If you're in the market for a new Ford or Lincoln, or are unhappy with the service you are currently getting on your car, pull into the Malouf Ford Lincoln dealership and say hello. I promise that your experience will be just like mine and everyone else's who does business with them. More

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