Don Brown | Page 31

Christian Fitzgerald. Ford service is impeccable and Christian Fitzgerald is the best Ford has to offer. Very knowledgeable and professional. He made my experience painles Ford service is impeccable and Christian Fitzgerald is the best Ford has to offer. Very knowledgeable and professional. He made my experience painless. I love love love my Lincoln. More

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Great Service...always!! Chris Fitzgerald was our Sales and Leasing Consultant. Although the overall process is a long one to lease a vehicle, Chris made the time go a lot fa Chris Fitzgerald was our Sales and Leasing Consultant. Although the overall process is a long one to lease a vehicle, Chris made the time go a lot faster. He kept us informed of everything going on, was courteous, knowledgeable and pleasure to work with. In addition, Don Brown is the ultimate BEST!!! We have been coming to Malouf to lease and buy our Fords since 2001. Don is the reason we keep coming back. I can write a book on how wonderful he his and what a pleasure it is to do business with Malouf because of him. More

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lincoln mkz Excellent sales process. Enjoyable experience. Would recommend chris to anyone looking for a lincoln. He made the whole sale easy and exciting. Very Excellent sales process. Enjoyable experience. Would recommend chris to anyone looking for a lincoln. He made the whole sale easy and exciting. Very knowledgeableand professional. More

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What an incredible experience. Wow. Greatest car buying experience I've ever had, and probably ever will because I don't know how they can possibly out-do themselves. My father-in- Wow. Greatest car buying experience I've ever had, and probably ever will because I don't know how they can possibly out-do themselves. My father-in-law did all the leg work in making this deal happen. He originally went to the dealership where my wife's car was leased and talked numbers. He then left that dealership and drove further to Malouf just to compare prices. Malouf was so welcoming, upfront, and transparent. My father-in-law (who worked in the industry post retirement for a few years) could not believe the numbers Malouf offered us on a new lease. It blew the other dealer out of the water. But that's not all. They did so many other things to go out of their way to make our experience a great one (too many to list.) Don Brown is a phenomenal Sales Manager. Genuinely pleasant-no fake sales BS here. And Chris Fitzgerald absolutely shocked me with how knowledgeable he was with the new 'techy' features of the car. It was as if he's demonstrated how to operate the console gadgets thousands of times! Finance Manager Charlie was also extremely efficient. Sales Manager Steven Close was also involved and very friendly. I will definitely be going out of my way to purchase my future vehicles from here. I had such a great experience that I told 20 people so far at my organization how great Malouf was. Outstanding job Ford Malouf! More

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Not Disappointed at All.. Patience for a very confused me.Don and Chris helped me find everything I wanted in my car. Answered all my questions and the transaction went very ea Patience for a very confused me.Don and Chris helped me find everything I wanted in my car. Answered all my questions and the transaction went very easily. More

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No Pressure and Attentive I recently leased a new truck at Malouf. Chris came highly recommended from a friend and I can only say this...Best Decision Ever. Chris was very ea I recently leased a new truck at Malouf. Chris came highly recommended from a friend and I can only say this...Best Decision Ever. Chris was very easy to work with, answered all my questions with no hard pressure sales game. The entire sales process was straight forward and pleasant. Even when it came time to negotiate a price, it didn't turn into a knock down drag out fight. The attention they pay to their customers extend even after the sales process is complete. The follow up attention from Malouf has been nothing short of considerate. My only regret is that I did not come here sooner. More

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Don was the best I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple of people, and Don was definitely one of them. He found me a deal that was too good to be true and thanks to his magic,i drove away in my brand new car in just a short amount of time. I highly recommend this dealership and working with Don for anyone looking for a car! More

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Great Service for First New Car. I had a great experience leasing my new Ford Escape. The process was completely hassle free and very quick. Chris did an unbelievable job at explaini I had a great experience leasing my new Ford Escape. The process was completely hassle free and very quick. Chris did an unbelievable job at explaining the car and its functions to me, and Mr. brown helped me out with a great deal on the car. I couldn't have asked for better service. More

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Malouf Ford is the Best hands down!! I went to Loehmann's and had A horrible experience. I immediately went to Malouf Ford and The salesman Chris greeted us at the front door. He gave u I went to Loehmann's and had A horrible experience. I immediately went to Malouf Ford and The salesman Chris greeted us at the front door. He gave us the best customer service from the beginning of the process to the end. The Manager Don Brown made sure we got all the best discounts and rebates that was available. This is the second car I bought from Malouf Ford and it will not be my last purchased from this dealership! More

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HONESTY -They gave me a better price than my original quote. I was looking to purchase a Ford Fusion. I went onto Malouf's website and inquired whether the internet price included all the stated rebates, etc. I was looking to purchase a Ford Fusion. I went onto Malouf's website and inquired whether the internet price included all the stated rebates, etc. Ms. Jacinda Dos Santos replied, detailing the rebates that were included in the Malouf Pricing of the Fusion. I was then able to calculate additional incentives and rebates that were not included and went to visit Malouf's Ford sales office on Labor Day. Ms.Dos Santos referred me to Mr. Luigi Giacalone. After letting Mr. Giacalone know that I had selected the vehicle that I wanted to purchase from their website and all I needed to do was to get a price that would work, according to the incentives and rebates I had calculated. Mr. Giacalone went and spoke with his manager (who, as it turns out is Mr. Don Brown) and returned letting me know that his offer was better than my number by $50 or $100. Having visited or spoken with approximately six other dealerships, this was the first time that an sales offer was below what I had requested. (The usual case was that dealers were demanding thousands more than I had requested, and their demand was somehow greater than their internet site offer or what was originally stated.) Mr. Don Brown is the manager that I worked with and ultimately he confirmed the sales numbers and finalized all of the financial aspects of this transaction. Let me say, it was pretty. Emanuel A. Towns More

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