Don Ratajski | Page 8

AMG GLE Coupe The experience from initial viewing of car straight through to delivery was a pleasant experience, which is rare in the automobile buying realm. Li The experience from initial viewing of car straight through to delivery was a pleasant experience, which is rare in the automobile buying realm. Liked it so much I bought a SL550 Hard-Top Convertible for my wife. More

Report | Print

Excellent I am a 67 year old retired male,and have been an auto enthusiast all my life. My wife & I have purchased a total of 10 Mrecedes over the last 30 years I am a 67 year old retired male,and have been an auto enthusiast all my life. My wife & I have purchased a total of 10 Mrecedes over the last 30 years. Andy Sayers,of RBM of Alpharetta,made my latest purchase the most pleasant car buying experience I have ever had. I would highly recommend Andy & RBM of Alpharetta to anyone looking to purchase a new or used Mercedes Benz. More

Report | Print

Professional and responsive This was our second purchase from RBM Alpharetta. Our first purchase experience and the service excellence that followed meant RBM was definitely on This was our second purchase from RBM Alpharetta. Our first purchase experience and the service excellence that followed meant RBM was definitely on our list when we considered our next purchase. This time we opted to order exactly what we wanted from the factory. Andy was candid and honest about the process, the timing, and really helped us select the options that were right for us. When some factory delays occurred, Andy and the team were diligent with their follow-up and candid about the vehicle status. When the vehicle was manufactured, Mercedes and RBM moved quickly to deliver our vehicle on our schedule. I like doing business with this RBM team. More

Report | Print

Mind of Knowledge, Heart of Service I just purchased my second car here over the past five years. I returned because of my solid experience with my first Mercedes and this service depar I just purchased my second car here over the past five years. I returned because of my solid experience with my first Mercedes and this service department, I was so fortunate to again be assisted by someone highly knowledgeable and service focused. Andy Sayers did a very good job in transitioning me from a car I adored to a car I hopefully, will enjoy as much as or more. Though we had just met in phone calls and emails over the past few days, he seemed to immediately understand my needs and desires and did nothing to push me toward more, while making sure I did not settle for less. Andy is extremely professional while exuding a genuine warmth. Gotta' say ... his lovely English accent doesn't hurt the process either! :) Seriously, not one disconnect have I ever found with this RBM of Alpharetta team from the greeters to the Service Department's Teresa, Don, and the many unseen faces who have cared for my car; to the Sales Department's Andy and his Manager; and to sharp Sharon in the Finance Department ... all top notch! Thanks for staying 'till they turned off the lights, Folks, to make sure I got the benefits of the great September promotion too! More

Report | Print

Pleasant experience Buying cars can sometimes be a chore. Our salesman, Andy Sayers, was extremely knowledgeable, helpful, patient and helpful in finding the correct vehi Buying cars can sometimes be a chore. Our salesman, Andy Sayers, was extremely knowledgeable, helpful, patient and helpful in finding the correct vehicle. The negotiation process, normally the worst part, was straight forward and painless. The vehicle was well prepared at delivery, purchase with finance was direct and quick, and follow up has been excellent. Would highly recommend this dealership. More

Report | Print

"Great Experience" Great Experience! Andy Sayers & the team at RBM of Alpharetta were professional and courteous. They helped making my Mercedes Benz purchase a posi Great Experience! Andy Sayers & the team at RBM of Alpharetta were professional and courteous. They helped making my Mercedes Benz purchase a positive experience. Thanks! More

Report | Print

Always a great experience! The staff at RBM Alpharetta is fantastic. I have gotten to know them so well through the process of car buying, and service after the sale. Dan Berr The staff at RBM Alpharetta is fantastic. I have gotten to know them so well through the process of car buying, and service after the sale. Dan Berry in the Sales department is fabulous...he has been working with my family for over 15 years, and we all just keep coming back. I can't imagine buying or serviceing a vehicle anywhere else. Keep up the great work everyone! More

Report | Print

Exceptional customer service! When lease expired on 2013 E350 we decided to purchase the vehicle because it has been such a great car. David Wang who had been our sales person on t When lease expired on 2013 E350 we decided to purchase the vehicle because it has been such a great car. David Wang who had been our sales person on the lease also handled the purchase for us. David went out of his way to make the process both easy and pleasant! I most definitely would recommend him to anyone interested in purchasing a Mercedes. He really is a credit to RBM of Alpharetta. BTW, we also leased an ML350 through David a couple of years ago. It was a seamless process as well!. Have to mention Don Ratajski's great work as our service rep also. He is always on top of whatever our need might be. We so appreciate both of these guys! More

Report | Print

Best car buying experience ever! I first visited Mercedez dealerships in Buckhead and Duluth and really had to haggle to get a "best" price below MSRP. Then I went to RBM of Alpharett I first visited Mercedez dealerships in Buckhead and Duluth and really had to haggle to get a "best" price below MSRP. Then I went to RBM of Alpharetta and spoke with Andy Sayers. He started right out with his best price that beat the others by over $3,000 and was even lower than the True Car estimate! This left me nothing to worry about except picking a color. Andy is very easy going and great to work with. I dreaded going car shopping but Andy made it fun and hassle free. He let me know about extra options that could be purchased and didn't pressure me about them. The whole experience was great! More

Report | Print

RBM of Alpharetta A wonderful (quick and no pressure) purchase experience with Dan Berry At RBM of Alpharetta. A first class sales and service organization; I have go A wonderful (quick and no pressure) purchase experience with Dan Berry At RBM of Alpharetta. A first class sales and service organization; I have gone there for years. More

Report | Print