Don Yu | Page 10

Don was great as usual. He worked with us to find a vehicle that met our needs. 3rd pleasant experience we’ve had at this dealership. He worked with us to find a vehicle that met our needs. 3rd pleasant experience we’ve had at this dealership. More

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In the current car market I had been trying to find a new car for quite soon time. I was frustrated searching only to find everything sold out, or long delays to get in stock. I called Suburban Toyota of Far car for quite soon time. I was frustrated searching only to find everything sold out, or long delays to get in stock. I called Suburban Toyota of Farmington Hills, and spoke to Michael Zoellender, and surprisingly he told me they had the exact car I was looking for sitting in the dealer showroom, and it was available! Michael helped me out, got me in touch with Don Yu, who also was a fantastic help. Most of our process was done remotely. It was quite honestly the most seamless, and stress free experience my wife and I have ever had buying a vehicle. Don even hand delivered my vehicle to me at my home, on a rainy day, and we live 40 mins from the dealer!! Great Job Don, I wouldn’t hesitate for a second to whole heartily recommend you, and Suburban Toyota to others. More

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Don Yu was absolutely awesome! Totally easy and painless sale. Much easier than I expected given our current state of affairs with shortages and no stock anywhere. I highly recomme Totally easy and painless sale. Much easier than I expected given our current state of affairs with shortages and no stock anywhere. I highly recommend Don for any and all of your Toyota needs. More

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I was unable to find a new 4Runner TRD Pro anywhere near Colorado. Then Joe Lehr called about one Suburban Toyota had in stock. I decided to to buy it, expecting to have to spend days getting to Michigan an Colorado. Then Joe Lehr called about one Suburban Toyota had in stock. I decided to to buy it, expecting to have to spend days getting to Michigan and back. But Joe, Abdul Levy and Don Yu were so efficient and helpful that we were able to put the whole thing together remotely and have the vehicle shipped to me. I am astounded by it still. Thank you Joe, Abdul, and Don. More

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I had a great experience at Suburban Toyota. Alex, my salesman, and the whole team were friendly transparent and helped me find the perfect car. Alex, my salesman, and the whole team were friendly transparent and helped me find the perfect car. More

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I am a widow who has always felt overwhelmed by the experience of buying a new car. I could not have been treated any better. I felt that they really cared about my experience and purchase. Everyone in experience of buying a new car. I could not have been treated any better. I felt that they really cared about my experience and purchase. Everyone in Suburban Toyota made me feel welcome. Buying a car is not an easy thing these days. It was one of the best experiences I’ve ever had buying a vehicle. Thank you to everyone in Suburban Toyota who made me feel so special. I have never had more fun when buying a car. More

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My wife and i had a great buying experience through the Toyota dealership in Farmington. Don was very professional, honest and we never once felt “pressured” or neglected ( as we have experienced both fro Toyota dealership in Farmington. Don was very professional, honest and we never once felt “pressured” or neglected ( as we have experienced both from other dealerships.) Shout out to John David who helped us through the signing process and was very patient with us! Would highly recommend this facility! More

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Don was great to work with. I bought online and flew in to drive the vehicle home. Don was very communicative before the sale and even came in early to meet me at the dealership I bought online and flew in to drive the vehicle home. Don was very communicative before the sale and even came in early to meet me at the dealership and finish showing me the car and working through the last paperwork. With his effort this was the easiest car purchase yet for me. No pressure or upsells, just quick straightforward service from beginning to end. He even helped me find my way to a good breakfast spot and out of the city on my drive home. A+ More

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Working with Don was an awesome experience! From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcomin From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcoming. He was was engaged and tuned into my needs of seeking a new Toyota Venza. I was very lucky to be able to test drive one and eventually lease it the same day! Don walked me through the process with ease and showed me all the ins and out with this vehicle. I also worked with Ayiad and Jon who assisted with finalizing my lease. They both were a pleasure to work with as well and we’re very patient and knowledgeable, which helped to put me at ease. Overall, I had a wonderful experience and would definitely recommend Suburban Toyota if Farmington Hills to anyone looking for great customer service! More

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Don even went to Ohio to get my Tacoma back in July 2021. He researched to find the blue color - which took him about 1 month during this shortage time. I really appreciate his extra-mile service. He researched to find the blue color - which took him about 1 month during this shortage time. I really appreciate his extra-mile service. More

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