Don Yu | Page 11

I had a great experience at Suburban Toyota. Alex, my salesman, and the whole team were friendly transparent and helped me find the perfect car. Alex, my salesman, and the whole team were friendly transparent and helped me find the perfect car. More

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I am a widow who has always felt overwhelmed by the experience of buying a new car. I could not have been treated any better. I felt that they really cared about my experience and purchase. Everyone in experience of buying a new car. I could not have been treated any better. I felt that they really cared about my experience and purchase. Everyone in Suburban Toyota made me feel welcome. Buying a car is not an easy thing these days. It was one of the best experiences I’ve ever had buying a vehicle. Thank you to everyone in Suburban Toyota who made me feel so special. I have never had more fun when buying a car. More

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My wife and i had a great buying experience through the Toyota dealership in Farmington. Don was very professional, honest and we never once felt “pressured” or neglected ( as we have experienced both fro Toyota dealership in Farmington. Don was very professional, honest and we never once felt “pressured” or neglected ( as we have experienced both from other dealerships.) Shout out to John David who helped us through the signing process and was very patient with us! Would highly recommend this facility! More

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Don was great to work with. I bought online and flew in to drive the vehicle home. Don was very communicative before the sale and even came in early to meet me at the dealership I bought online and flew in to drive the vehicle home. Don was very communicative before the sale and even came in early to meet me at the dealership and finish showing me the car and working through the last paperwork. With his effort this was the easiest car purchase yet for me. No pressure or upsells, just quick straightforward service from beginning to end. He even helped me find my way to a good breakfast spot and out of the city on my drive home. A+ More

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Working with Don was an awesome experience! From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcomin From the moment I arrived at the dealership, I was met with friendly prompt service which says a lot. Don was very courteous , friendly and welcoming. He was was engaged and tuned into my needs of seeking a new Toyota Venza. I was very lucky to be able to test drive one and eventually lease it the same day! Don walked me through the process with ease and showed me all the ins and out with this vehicle. I also worked with Ayiad and Jon who assisted with finalizing my lease. They both were a pleasure to work with as well and we’re very patient and knowledgeable, which helped to put me at ease. Overall, I had a wonderful experience and would definitely recommend Suburban Toyota if Farmington Hills to anyone looking for great customer service! More

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Don even went to Ohio to get my Tacoma back in July 2021. He researched to find the blue color - which took him about 1 month during this shortage time. I really appreciate his extra-mile service. He researched to find the blue color - which took him about 1 month during this shortage time. I really appreciate his extra-mile service. More

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Dealer was good with communicating updates on my car arrival and was knowledgeable about car details. arrival and was knowledgeable about car details. More

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Don was great! He helped us get the vehicle we needed for our test lab during all the ongoing supply chain issues. Very attentive and quick to respond. Thanks Don! He helped us get the vehicle we needed for our test lab during all the ongoing supply chain issues. Very attentive and quick to respond. Thanks Don! More

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Don was very for my needs helpful went beyond what I even expected He was great! expected He was great! More

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This is my 4th toyota vehicle and never expected the process to be so quick, clear and easy to navigate the process. Lot of credit goes to how the dealership designed the purchase process to be more dig process to be so quick, clear and easy to navigate the process. Lot of credit goes to how the dealership designed the purchase process to be more digital and the staff, aiyad ahmed, don fu and jon, were knowledgeable and demonstrated care for the customer throughout the process. Very appreciative of their time. Thanks for the experience. More

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