Donald Cummings | Page 34

Excellent service department This was an outstanding experience. My service representative John A. Sheldon did an Great job ensuring that I was taken care of, an would often check This was an outstanding experience. My service representative John A. Sheldon did an Great job ensuring that I was taken care of, an would often check on me to ensure I was taken care of. More

by SRBORQUEZ Verified Customer Verified Customer

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outstanding job Gateway Chevrolet has always treated me right and is always very kind and professional. They give me a great deal. I have bought 3 new vehicles in the Gateway Chevrolet has always treated me right and is always very kind and professional. They give me a great deal. I have bought 3 new vehicles in the past 10 years and I have not had any issues. I would recommend this dealership to everyone. More

by MURPHROCKS2NITE Verified Customer Verified Customer

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stressfull the sales experience went fine had a few problems but worked threw them finance person needs to learn what the word no means and it would have been le the sales experience went fine had a few problems but worked threw them finance person needs to learn what the word no means and it would have been less stressful More

by FRDLINEMAN Verified Customer Verified Customer

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Awsome! customer service I, Purchased my Silverado back in November of 2015. Gateway Chevrolet is the only place I've taken it to for service they are my local dealer. Each ti I, Purchased my Silverado back in November of 2015. Gateway Chevrolet is the only place I've taken it to for service they are my local dealer. Each time I come in for service or any repairs I'm greeted with a smile and a hello from the service department staff. John Sheldon is my service rep and he does an outstanding job. Even though I receive notice in the mail about any recalls or anything that pertains to my vehicle John's always there to make sure I'm fully aware of what's going on with my vehicle. John is a great asset to your service team. More

by Alaisank1 Verified Customer Verified Customer

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Good loved it They where good to me my kid and my mom vrey helpful and got us what we need thank you for everything i will be. They where good to me my kid and my mom vrey helpful and got us what we need thank you for everything i will be. More

by azgirl1983 Verified Customer Verified Customer

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completely satisfied Alex, our salesman was professional and out of the three other dealerships we where at, Alex was the best. Enjoyed doing business with him, too. Alex, our salesman was professional and out of the three other dealerships we where at, Alex was the best. Enjoyed doing business with him, too. More

by atenrnc Verified Customer Verified Customer

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Go elsewhere I have had the WORST experience at this dealership. I bought a car on a Sunday in November 2018 so they wrote up two contracts. One for if we paid cas I have had the WORST experience at this dealership. I bought a car on a Sunday in November 2018 so they wrote up two contracts. One for if we paid cash and one for if they didn’t get the check. We sent the cashiers check the next day and texted the financial advisor, Kevin Anderson, a picture of the check. They received it and cashed it and a month later he called to ask us if we had paid, that he was tying up loose ends and couldn’t find if we had sent a check or not. What?? Cut to another month later when I still haven’t received my plates or title. After hounding the dealership and Kevin Anderson for days, he calls to inform me that this was a third party sale out of state and they never had a power of attorney signed so theryre still trying to get it titled. But no one called to tell me this of course. We did eventually receive the plate and title. We paid for one year of registration. We received the registration in February 2019, it expires in March 2019. The night we bought the car we bought the extended warranty from Kevin Anderson. He included free oil changes “because they’re a family business and he wanted us to come there for service”. So three months later I drive an hour each way for my first free oil change (my fault, I wouldn’t have bothered if I wasn’t on maternity leave) where of course they inform me that I don’t have free oil changes. After talking to a manager and Kevin Anderson they refuse to honor it, not even comp the one that day, even though I drove an hour to get there with a baby. The service tech I spoke to, I think his name is a Angel, was amazingly kind. He was sympathetic to the fact that they wouldn’t honor it and spoke with his manager and got me 50% off. So incredibly nice of him to go out of his way when he didn’t have to. I was prepared to say that the service department is the one shining light in this xxxx hole, but on the way home my car is now rattling terribly. So something was loosened during my visit. All the money in the world could NEVER take me back to that dealership. Save yourself a lot of grief and stay away from this place. More

by kimberly22222 Verified Customer Verified Customer

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Once again this is the sixth vehicle I’ve purchased f From the time I’ve stepped out of my truck that I bought in 2008, from gateway was greated by Don and the sales person was in and out in a timely man From the time I’ve stepped out of my truck that I bought in 2008, from gateway was greated by Don and the sales person was in and out in a timely manner with my certified used vehicle they Always treat me right. More

by bbarthel3 Verified Customer Verified Customer

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Angeline Hernandez The service was awesome I love my dodge charger I definitely recommend gateway Chevrolet to everyone. I would buy another vehicle from them maybe by c The service was awesome I love my dodge charger I definitely recommend gateway Chevrolet to everyone. I would buy another vehicle from them maybe by children aswell More

by Socal3485 Verified Customer Verified Customer

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Great Way at Gateway! Worked with Donald Cummings and Johnny Valdez mostly. They were knowledgable and kind. Made our transaction smooth and simplified for us. Johnny he Worked with Donald Cummings and Johnny Valdez mostly. They were knowledgable and kind. Made our transaction smooth and simplified for us. Johnny helped fill out paperwork for us, all we had to do was sign as each page was explained. He allowed us to test drive a couple vehicles until he got us the truck we wanted/needed at a decent price with financing that worked with our situation. I think Juan did finance paperwork with us, he was quick but didn't make us feel rushed. Will definitely recommend Gateway! More

by karen.salas.az Verified Customer Verified Customer

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