Donna Capriglione

A Truly Uplifting Car Buying Experience – Thank You, Donna & Dave Mungenast Honda! After a deeply frustrating and disappointing experience at another Honda dealership, I walked into Dave Mungenast Ho Donna & Dave Mungenast Honda! After a deeply frustrating and disappointing experience at another Honda dealership, I walked into Dave Mungenast Honda feeling cautious—but I left with not only my dream vehicle, but also a renewed sense of what great customer service looks like. From the moment I connected with Donna, everything changed. She was warm, respectful, and incredibly attentive. What stood out most was her genuine commitment to making sure I was taken care of—she even came in on her day off to ensure everything went smoothly. That kind of dedication is rare and deeply appreciated. Throughout the process, Donna was prompt, transparent, and patient. She kept me informed every step of the way, returned my calls quickly, and made sure I had the opportunity to test drive multiple vehicles until I found the perfect one. At no point did I feel pressured or “sold to.” Instead, the focus was always on helping me make the best decision for myself. The dealership as a whole was welcoming, friendly, and respectful. They offered add-on services without pushing them, and every interaction felt honest and professional. Even the process of closing the sale with finance (Nathan) was a great experience. After what I went through at Leo Payne—where I had to walk out due to misleading practices—this experience was a breath of fresh air. If you’re looking for a dealership that values integrity, customer care, and a no-pressure environment, I can’t recommend Dave Mungenast Honda enough. And if you get the chance to work with Donna, you’re in excellent hands. More

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Donna Capriglione was great. The purchasing of a Crv Exl was pain free. She explained everything. I took out the 10-year warranty, which is really 7 additional years but was not The purchasing of a Crv Exl was pain free. She explained everything. I took out the 10-year warranty, which is really 7 additional years but was not happy with the overall price. I only hope that when it comes time to use this warranty that there are no issues. I wish Donna good health going forward, God bless her. More

by Chuck Verified Customer Verified Customer

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The service employees are very professional, caring and considerate. The waiting areas are very clean and inviting. When you call for appointments, they are very accommodating. considerate. The waiting areas are very clean and inviting. When you call for appointments, they are very accommodating. More

by MARYLAWRENCE Verified Customer Verified Customer

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Both sales representatives were prompt to return calls & available to answer questions. They are friendly & professional. Just wish that a better discounted deal could not be made. Feel that sticker price c available to answer questions. They are friendly & professional. Just wish that a better discounted deal could not be made. Feel that sticker price could have been lowered better than very small offer especially as we were repeat customers. More

by KATHY.EMS Verified Customer Verified Customer

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Donna was wonderful, she made a very stressful procedure easy and simple. I will recommend this dealership and Donna to anyone I know looking for a vehicle. easy and simple. I will recommend this dealership and Donna to anyone I know looking for a vehicle. More

by JGWILHELM Verified Customer Verified Customer

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Lots of information. Answered questions. Gave directions for completing sale and getting license. My son-in-law was with me. He was able to get lots of information, mak Answered questions. Gave directions for completing sale and getting license. My son-in-law was with me. He was able to get lots of information, make sure I got a good deal. More

by BSPAULY Verified Customer Verified Customer

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Donna was wonderful to work with! She was very knowledgeable about the models we were looking at. If she had a question she sought out the right people to get an answer right away. Ou She was very knowledgeable about the models we were looking at. If she had a question she sought out the right people to get an answer right away. Our entire experience was great! More

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Thank you for the great service. Completely satisfied with my experience will definitely return in the future Completely satisfied with my experience will definitely return in the future More

by DENNISBOYD Verified Customer Verified Customer

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Donna and Nate both helped me a ton. They got me approved and helped me find the exact car I was looking for. They both were amazing and I’m so happy with everything they did to help me They got me approved and helped me find the exact car I was looking for. They both were amazing and I’m so happy with everything they did to help me More

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Nathan Schwarzen gave us a excellent experience on finalizing our new car purchase and explaining all the extended warranty options. finalizing our new car purchase and explaining all the extended warranty options. More

by earlmeyer Verified Customer Verified Customer

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