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Donna Feliciano
Donna Feliciano | Page 21
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
December 09, 2019
Oil change and other maintenance Went in and gentle gave me a time of 2 hrs in order to complete work. It was about 1 1/2. Great job. Thank u Went in and gentle gave me a time of 2 hrs in order to complete work. It was about 1 1/2. Great job. Thank u More
by lsanchez0936
Verified CustomerOther Employees Tagged: Humberto Bernal, David Wagner
December 06, 2019
Keeps my car running well Came in for my routine oil change. Donna makes sure that my car stays in perfect working order. It's a 2008 and still runs well. Came in for my routine oil change. Donna makes sure that my car stays in perfect working order. It's a 2008 and still runs well. More
by EM
December 06, 2019
Inspection Car is just 6 mo old. Needed inspection and emission. Done in 25 minutes. Amazingly fast. I am pleased with dealer service so far. Thanks Car is just 6 mo old. Needed inspection and emission. Done in 25 minutes. Amazingly fast. I am pleased with dealer service so far. Thanks More
by jfrtoiv
December 05, 2019
Lax attention to detail For the 2nd time in a row when I brought my car into be serviced I came out the following morning to find fluid dripping from the passenger side of th For the 2nd time in a row when I brought my car into be serviced I came out the following morning to find fluid dripping from the passenger side of the car and a bluish fluid pooling the front wheel and running out of my garage. The first time this happened I was alarmed as there also appeared to be black oil mixing in with the blue fluid. I alternated my schedule and immediately brought it back to the service department. I was told at that time that the radiator must have over flowed when they opened the cap and the fluid had pooled in a tray in the front of the car. Today I did not have time to do that and just assumed that is what happened again. I have had this care for 6 years - always serviced by Colonial - and this was not my past experience nor one that I hope is what I can expect in the future. I do not appreciate having to wash down the floor of my garage especially in this weather. More importantly I question if the antifreeze level in my car is optimal. If you have hired new personnel to do the service my rating of them s no longer 5 star. Donna Feliciano still gets at 5+ rating from me. More
by WABCJB
Other Employees Tagged: Christian Crescenzo
December 03, 2019
Donna always goes above and beyond I have had a few bad experiences at Colobual Hyundai, but none since I have been dealing with Donna. Donna is always amazing to work with a pleasure t I have had a few bad experiences at Colobual Hyundai, but none since I have been dealing with Donna. Donna is always amazing to work with a pleasure to deal with. She makes me not stress bringing my cars in to be serviced. More
by PRSFAN528
December 03, 2019
Quick, convenient, quality, and fun I always enjoy bringing my car in for service at Colonial Hyundai. The service is excellent and Donna always puts a smile on my face! I always enjoy bringing my car in for service at Colonial Hyundai. The service is excellent and Donna always puts a smile on my face! More
by saraward0
November 26, 2019
11K check-up/State Inspection The service was excellent, well treated by Donna. Wait time was minimal. My appt. was set up online and I was taken care of almost immediately upon m The service was excellent, well treated by Donna. Wait time was minimal. My appt. was set up online and I was taken care of almost immediately upon my arrival. More
by moon3084
November 26, 2019
The best! What could have been a nightmare was handled deftly and efficiently by the entire Colonial Hyundai Team. That’s why I’ve purchased 3 vehicles from t What could have been a nightmare was handled deftly and efficiently by the entire Colonial Hyundai Team. That’s why I’ve purchased 3 vehicles from them over the years, and will continue to be a loyal customer. More
by JOSEPHDIFRAN
Other Employees Tagged: Lou Ziegler
November 26, 2019
Great Service! I recently brought my car in for routine maintenance. The entire process was quick and easy. I was able to setup the appointment online to get my c I recently brought my car in for routine maintenance. The entire process was quick and easy. I was able to setup the appointment online to get my car in the next day. The service itself was completed quickly and at a very reasonable price. More
by robegg01
November 25, 2019
Excellent Service I bought my Hyundai in 3/19 from Colonial and just had my first service at 3750 miles. Service manager was courteous, helpful and even went to see why I bought my Hyundai in 3/19 from Colonial and just had my first service at 3750 miles. Service manager was courteous, helpful and even went to see why it was taking so long to get the courtesy car wash. I have never used the dealer to service calls unless it was for a recall because I have had poor service and even disrespect at other dealers. From buying the car to my first service I have been treated with respect and questions have been answered even though they are probably dumb ones from someone who knows very little about cars!! More
by jfrtoiv
Other Employees Tagged: J.P. Jones, Not sure of other service person but he was excellent too
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