Donna Houlahan
Donna Houlahan at Parks Ford Lincoln of Gainesville

Donna Houlahan | Page 5

Service Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.1
76 Reviews

Dealership Experience

4 yrs, 9 mos

4.1

76 Reviews

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76 Reviews of Donna Houlahan

December 02, 2024

Dealership Rating
Employee Rating

Clean friendly dealership. Staff seemed eager to help when I visited last. I Recommend this dealership. More

by bdiehl819
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

November 30, 2024

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My car was towed to Parks Hyundai. They had my car.almost 3 weeks. My husband would call to see when car was ready. Every time he called they told him they were working on it. The cus More

by GUENMPETERSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Montijo

November 22, 2024

Dealership Rating
Employee Rating

Great service, people treats you very well and they respect the appointments, answer questions make recommendations and also perform your cuatome requests More

by Roberto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Cody Curtis, Zack Perkins, Nick Burke, Brad Ford , Christain Butler, Levin Hickman, David Keyes, Carlos Montijo

November 22, 2024

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Employee Rating

Did not properly address the issues with the car. All I had was a dead battery and they could not even figure that out. I had to jump my own car on their property and get a full refund. Service was More

by linkey05
Service Price Transparency
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Recommend Dealer
No

November 21, 2024

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I've been using Parks since 2020 and Bill has always looked after me I've only had one problem since then and that was seeing a Technician kick my engine splash shield across the floor which I wasn't ha More

by Ivan Yates
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer , Two people from the parts department have served me since 2020 and both been very helpful sadly I don't remember their names one helped me find the correct rear lamp for my vehicle because it's not the one listed in the book I carry spares

November 19, 2024

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Bill was very nice helpful and I like the people there if anyone wants a car I would recommend Ford. The employees that work there are awesome. More

by ROBERTWINLAND
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Eric Duke, Cody Curtis, Nick Burke, Brad Ford , Christain Butler, Levin Hickman, David Keyes, Carlos Montijo

November 17, 2024

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Employee Rating

The salesman was great! I was disappointed when the title wasn't clear of a lean. The car only came with one key and I was charged over $800 for a second key fob. More

by JEFFATKENNEDY
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Duke, Cody Curtis, Nick Burke, Brad Ford , Christain Butler, Levin Hickman, David Keyes, Carlos Montijo

November 16, 2024

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Employee Rating

People working there are very friendly. In the waiting room there is drinking water and food. I am happy with them More

by juanpolanco321.jp
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Cody Curtis, Zack Perkins, Nick Burke, Brad Ford , Christain Butler, Levin Hickman, David Keyes, Carlos Montijo

November 07, 2024

Dealership Rating
Employee Rating

My interaction with staff was great. Service is another story. Many things have really changed. More

by PDCUFFIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
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I set an appointment for 1pm for service, when I got there, the lady immediately stated I would have to leave my vehicle and was not guaranteed my car would get looked at that day. I was not told prior More

by GM
Service Price Transparency
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Recommend Dealer
No
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