"2918 Tahoe "
So nice to walk in and be greeted to the most help that Anyone could asked for Honestly Walt Massy is and always do my business with they make sure you are happy before you leave the Maintenance Department was very helpful nice to know good Dealer and good people are still here, I have bought my last 6 SUVS from them and will continue so head on over to see David Davies or Donnie Miller, and Ms.Shoemaker super friendly thanks,.
Always courteous, friendly and helpful. Get the service work done quickly and answer any questions you may have. When we had to have a wheel replaced due to junk in the highway destroying it, they ordered the parts needed and had us back in quickly to complete the repairs. Best dealership and staff we have ever dealt with!
"We’re not very please with the service!!"
When we received the vehicle back, after trusting Walt Massey to complete the job, everything was still out, meaning the module was and is still hanging below the dash and is not put in its place. The air box was still in the back of the car when we got the car back and since we were still there we decided to trust you with an oil change and told the service department about the air box. Understandably, prior to the vehicle coming to you, the air box was taken off by another mechanic. The problem is that you chose not to put it on or inform us that it was not in place. The fact that you would allow a customer to leave in that condition is very disappointing. It is unprofessional and shows that you completely discard the safety of your customers once you’ve collected your money. There was also no power steering fluid and again, we were not informed. Which also means that during the oil change you failed to check the fluids like you’re suppose to, like you are paid to do. So to say the least we are displeased with the service you provided and will NOT refer you to anyone nor come back for your services.
"Oustanding Sales, Finance, and Parts Review"
Walt Massey in Lucedale, MS really does take the extra steps for complete customer satisfaction. I recently purchased a 2019 GMC 1500 Denali. This is my third vehicle that my wife and I have purchased from Walt Massey. Excellent Dealership, Excellent Sales, Excellent Finance Options explained by Chuck Domingues . Outstanding Parts and Service help when needed. Thanks so much Folks. Rodney and Deborah Ward
"Quality, Class, Friendly and Professional. "
- Scott McElhenney
Walt Massey made my experience pleasureable which is something I have never had in a dealership. Jeffrey McCardle(salesman) ensured that my car buying experience was an awesome one. From him to the rest of the staff, who all played a role in my car buying experience, all greeted me with a smile and left me with a smile at each stage of the buying process. Kudos to the entire Walt Massey family.
"Personal service "
Eric Newman , came and picked up my wifes car from work, serviced it and returned it to her.
Thanks for making tIme to service my truck also.
Thanks Aron too.
Thank you Eric . Connie loves you !!!
"Easiest buying experience EVER."
Cory was the BEST salesman! He was personable and helpful in providing the information we needed in order to make our decision. He was patient and honest, and he gave us time and space to make our decision. There was no back-and-forth and hours of waiting when we got the process going. Cory took care of us, and we made the deal. It was a perfect scenario. Kim had everything ready to roll in the finance department, and buying a vehicle has never gone so smoothly. Mr. Donnie was also very accommodating during our visits to Walt Massey. Great group of people! Even after our purchase, Cory stayed in touch to make sure everything was to our satisfaction. We are very pleased with our experience!
Other Employees Tagged:
, Kim Loflin - 5/5 stars. Excellent.
"Awesome sales team"
- Ashley Adams
Donnie Miller, Brandon Walker,Eric Mcmillian and Cory Herrington made my buying experience so much easier. They were all very knowledgeable about the vehicles they sell. I've been buying from Walt Massey for many years and have never left the dealership unsatisfied when buying a car. Thanks guys!!! And a shout out to Kim Loftin she's the best also!!!!
"My experience with new auto sales"
I purchased a new Silverado Saturday my sales man Cory Herrington and my finance lady Kim loftin made my experience as easy as humanly possible. I call and told them what I was looking for and we handled most all of it over the phone only about and hour at the dealer. I will always try to make all of my purchases at Walt Massey Chevrolet these people really do no what customer service is. And a special thanks to Donnie Miller he set me up with the right people.
We traveled 45 minutes out of our way to use Walt Massey, best car buying decision we have made. Every employee we encountered was friendly, helpful, courteous and professional. It was a very laid back environment with no pressure. Everyone was knowledgeable and patient.
Other Employees Tagged:
Ty and Brent