Donny Abboud, Jr. | Page 29

Fast, efficient, no pressure. We knew which car we wanted. Just a reliable, affordable commuter with no bells and whistles. I looked up the car we wanted on the web site. The car We knew which car we wanted. Just a reliable, affordable commuter with no bells and whistles. I looked up the car we wanted on the web site. The car was waiting for us to test drive when we got there and we told them we needed a speedy transaction, which is what we got. There was no pressure to buy something we didn't want. More

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GREAT Vehicles - GREAT Custgomer Service My wife and I recently purchased two vehicles from Jeff Belzer in Lakeville. This was our second time we bought two vehicles at the same time from thi My wife and I recently purchased two vehicles from Jeff Belzer in Lakeville. This was our second time we bought two vehicles at the same time from this location. We again went straight to Donny Abboud Jr., who helped us to find the vehicles that were the right fit for both of us. Don Hiltunen took great care of us for financing. But above all, I wanted to recognize the care and attention that Donny Abboud III showed. He took great care of us, showing us every function of our vehicles and making sure that our experience was at the highest levels of excellence. We will come back and will refer people to the Lakeville location! More

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Excellent Buying Experience Donny was a great salesman and Belzer's service was excellent! Very happy and enjoyed their work!! I highly recommend anyone to go there for all their Donny was a great salesman and Belzer's service was excellent! Very happy and enjoyed their work!! I highly recommend anyone to go there for all their vehicle needs!! More

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GREAT PLACE TO BUY A CAR Only place I have ever bought a car. This is my fourth car. Everyone at that dealership ,from the front desk, the sales people and the business offi Only place I have ever bought a car. This is my fourth car. Everyone at that dealership ,from the front desk, the sales people and the business office are courteous, knowledgeable and make car buying an enjoyable experience. More

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very to the point and friendly service The process of viewing, test driving, and buying my new truck was very streamline and informative. I left the dealer feeling good about my purchase a The process of viewing, test driving, and buying my new truck was very streamline and informative. I left the dealer feeling good about my purchase and was home before lunch!!! More

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Winner Takes All! I began my shopping at Jeff Belzer Dealership. Having been raised on Ford vehicles, I used a local competitor to do my comparison shopping. The compet I began my shopping at Jeff Belzer Dealership. Having been raised on Ford vehicles, I used a local competitor to do my comparison shopping. The competitor's salesman ship was awful He questioned why I wanted to buy a "new" car, and why my last purchase was 20 years ago. He procee3ded to say that * he doesn't work on commission, *he doesn't make deals, *he introduced himself after handing me his business card, and *he told me when I found a car I liked, come inside and let him know. The rude and unprofessional treatment solidified my decision to choose Jeff Belzer's dealership. My original sales person was Joel Lambert; Joel was out for training the day I came in to buy a car. Joel had done an e3xcellent job of staying in touch over the course of my shopping, as did Mark who followed up with calls for appointments, offering additional information, etc., Donny Abboud assisted me with the purchase of my KIA Sportage LX. Donny was professional, knew what was in inventory, efficient, and obviously effective. The follow up service with finance (Jim) and customer service (Laurie) was awesome. Thank you to every person at Jeff Belzer's for the professional customer service from the time I arrived on the lot, purchased my car, was offered refreshments, given a tour of the dealership store. You people are awesome - Winner Takes All! More

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friendly and helpful. A wonderful experience Salesman was great to deal with he was knowledgeable and friendly. Overall very positive experience. I will continue to buy and service my vehicles Salesman was great to deal with he was knowledgeable and friendly. Overall very positive experience. I will continue to buy and service my vehicles at Jeff Belzer's Cevrolet More

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They were great The hole team at Jeff beliefs are great they listen what you want and what price you want to pay compare to other dealership friendliness The hole team at Jeff beliefs are great they listen what you want and what price you want to pay compare to other dealership friendliness More

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Easy-Fast-Listened Went in knowing what I needed in order to purchase a new car. Told them where I needed to be, what I expected and they were great. Went in knowing what I needed in order to purchase a new car. Told them where I needed to be, what I expected and they were great. More

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Be picky about your sales person! I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I v I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I visited the dealership blindly on 9/19, and was set up with Stacy sprung as a sales person. My experience with Stacy was poor at best. Although I was inquiring specifically about a use truck, Stacy's motivation was to redirect me back to new vehicle purchase. He reminded me that Jeff belzers is the biggest dealership in the area and sells 700 cars per month, blah blah blah... once I got past that and out to the truck, I took it on a test drive, and to my mechanic, who found a number of repairs that needed to be done. I brought the "fix it ticket" back to Stacy, and he again attempted to redirect me to new vehicle purchase. I told him I wasn't interested in a new vehicle, and that I needed him to talk to the shop and sales manager about the fix it report. He said he would, and would call me. He made sure to emphasize that if the shop agreed to do the fixes, that I in turn needed to agree to buy the truck. Very pushy! He even tried the classic "while you were on the test drive, I had a few phone calls about the truck, and someone even stopped by to look at it". 24 hours later, I hadn't had heard from Stacy, so I called back and asked for the best salesperson they had in Ram trucks, the receptionist set me up with mike Abri. If it weren't for mike Abri, I would never return to Jeff belzers dealership. Mike was extraordinarily accommodative, and promised me that if I returned to the dealership to give him a chance to serve me, that I would not have a repeat of my first experience. Mike is a man of his word. Mike communicates very well, and follows up on everything he says he will do. Mike ensured that the mechanical work was completed on the truck. In addition, he sent the truck to the body shop to have a few dents pulled, and some paint chips filled on the leading edge of the hood. I didn't ask for the body work to be done, but again this is a great example of how mike goes above and beyond. I'd like to touch on a few other "consumer beware" topics for future customers to be aware of with Jeff belzers dealership. 1) once you are "in the system" as a customer, you will get about 3-4 emails from other sales staff posing as sales managers (good move Donny, but not smooth enough), or even customer service reps... Donny aboud emailed me asking if I had any questions about the truck I was interested in, positioning himself as a "sales manager". I responded and told him I was working with mike Abri on the truck deal but that I would be interested in meeting Donny when I returned to the dealership. He of course never emailed me back, as he has no management position at all. If there's any relationship, Donny aboud III just screams slick used car sales person, maybe it runs in the family? 2) Ryan stockman is a good manager. He was helpful to mike in my truck transaction, and I was able to chat with him on the phone. I have him 4 stars because he didn't return my phone call from yesterday morning despite being at the dealership all day. 3) this dealership (and I've shopped at least 5), is absolutely crawling with sales people. If you are looking for a classic car sales experience with sales people around every corner and at every door, this is the dealership for you! If you want a personable and knowledgeable sales experience, call and specifically work with mike Abri. Bypass all the sharks. 4) don hiltunen in finance is a great guy. Worked well with me on finance options, and answered all my questions to my satisfaction. I look forward to picking up my truck today. Thanks mike Abri, don hiltunen, Ryan stockman, and Jeff in the body shop for creating a positive experience for me. More

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