Donny Abboud, Jr. | Page 30

Be picky about your sales person! I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I v I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I visited the dealership blindly on 9/19, and was set up with Stacy sprung as a sales person. My experience with Stacy was poor at best. Although I was inquiring specifically about a use truck, Stacy's motivation was to redirect me back to new vehicle purchase. He reminded me that Jeff belzers is the biggest dealership in the area and sells 700 cars per month, blah blah blah... once I got past that and out to the truck, I took it on a test drive, and to my mechanic, who found a number of repairs that needed to be done. I brought the "fix it ticket" back to Stacy, and he again attempted to redirect me to new vehicle purchase. I told him I wasn't interested in a new vehicle, and that I needed him to talk to the shop and sales manager about the fix it report. He said he would, and would call me. He made sure to emphasize that if the shop agreed to do the fixes, that I in turn needed to agree to buy the truck. Very pushy! He even tried the classic "while you were on the test drive, I had a few phone calls about the truck, and someone even stopped by to look at it". 24 hours later, I hadn't had heard from Stacy, so I called back and asked for the best salesperson they had in Ram trucks, the receptionist set me up with mike Abri. If it weren't for mike Abri, I would never return to Jeff belzers dealership. Mike was extraordinarily accommodative, and promised me that if I returned to the dealership to give him a chance to serve me, that I would not have a repeat of my first experience. Mike is a man of his word. Mike communicates very well, and follows up on everything he says he will do. Mike ensured that the mechanical work was completed on the truck. In addition, he sent the truck to the body shop to have a few dents pulled, and some paint chips filled on the leading edge of the hood. I didn't ask for the body work to be done, but again this is a great example of how mike goes above and beyond. I'd like to touch on a few other "consumer beware" topics for future customers to be aware of with Jeff belzers dealership. 1) once you are "in the system" as a customer, you will get about 3-4 emails from other sales staff posing as sales managers (good move Donny, but not smooth enough), or even customer service reps... Donny aboud emailed me asking if I had any questions about the truck I was interested in, positioning himself as a "sales manager". I responded and told him I was working with mike Abri on the truck deal but that I would be interested in meeting Donny when I returned to the dealership. He of course never emailed me back, as he has no management position at all. If there's any relationship, Donny aboud III just screams slick used car sales person, maybe it runs in the family? 2) Ryan stockman is a good manager. He was helpful to mike in my truck transaction, and I was able to chat with him on the phone. I have him 4 stars because he didn't return my phone call from yesterday morning despite being at the dealership all day. 3) this dealership (and I've shopped at least 5), is absolutely crawling with sales people. If you are looking for a classic car sales experience with sales people around every corner and at every door, this is the dealership for you! If you want a personable and knowledgeable sales experience, call and specifically work with mike Abri. Bypass all the sharks. 4) don hiltunen in finance is a great guy. Worked well with me on finance options, and answered all my questions to my satisfaction. I look forward to picking up my truck today. Thanks mike Abri, don hiltunen, Ryan stockman, and Jeff in the body shop for creating a positive experience for me. More

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Friendly & Helpful Our purchase of a new van couldn't have easier. Staff was knowledgeable and helpfull without being overbearing. We had plenty of time to got over all Our purchase of a new van couldn't have easier. Staff was knowledgeable and helpfull without being overbearing. We had plenty of time to got over all the details. My family and I are very happy with our new vehicle! More

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Great people to work with and they are willing to work with you. We have bought many vehicles over the years and have always been satisified. people to work with and they are willing to work with you. We have bought many vehicles over the years and have always been satisified. More

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Joseph was awesome! I bought because of Joseph. He made me feel comfortable and was very patient. Hi knowledge on cars was first rate. I have never worked with a bette I bought because of Joseph. He made me feel comfortable and was very patient. Hi knowledge on cars was first rate. I have never worked with a better sales rep than Joseph. More

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Great place to go buy a vehicle. Everyone is very friendly and they have a lot of knowledge about their vehicles. Thank you so much for the great service place to go buy a vehicle. Everyone is very friendly and they have a lot of knowledge about their vehicles. Thank you so much for the great service More

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Excellent truck buying experience My brother bought a new Chevrolet Silverado from Belzer's a year ago working with Donny Abboud and based on his experience and recommendation we decid My brother bought a new Chevrolet Silverado from Belzer's a year ago working with Donny Abboud and based on his experience and recommendation we decided to pay Belzer's a visit even though we lived two and a half hours away. We weren't planning to buy a new truck until spring of 2017 but the deals were just too good to pass up. Donny was also our salesman and we started out looking at the Silverados but just couldn't find the right deal so he asked if we were locked on the Chevrolet but we didn't have a specific brand that we were tied to if the deal was right. Donny worked tirelessly for at least a couple of hours to find us just the right deal and we purchased a Ram 1500 Big Horn Crew Cab. After driving it a few days I couldn't be happier with my new truck. The service didn't end there as we worked with Michael Gittens for financing and he was tremendously helpful throughout. Cole Hawkins went through all the accessory options and recognized our distance so discussed options. And finally, John Borgert was our delivery coordinator and before we even got to that point he noticed that the passenger side mirror had a gouge and he had the mirror replaced so that when we went out to look over the truck and go over all the settings and setup everything was it perfect condition. We couldn't have asked for a better car buying experience. Thanks to all. More

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Really enjoyed my experience! I knew what I was looking for and the staff that I worked with helped me make the right decision. Knowledgeable and very friendly. Great to work with. I knew what I was looking for and the staff that I worked with helped me make the right decision. Knowledgeable and very friendly. Great to work with. More

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New truck! Very satisfied with the sales staff and the vehicle selection. We were able to find the perfect vehicle at a very competitive price. Definitely gonna Very satisfied with the sales staff and the vehicle selection. We were able to find the perfect vehicle at a very competitive price. Definitely gonna look at Jeff Belzer for future car purchases. More

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Best Dealer Hands Down In Minnesota! I have purchased vehicles at three other dealerships through the years however, I always come back to Jeff Belzer's. Unequalled from the "Top Down," I have purchased vehicles at three other dealerships through the years however, I always come back to Jeff Belzer's. Unequalled from the "Top Down," I have never received better care from Sales, After Market, Finance and Service. Providing the best experience - From their pleasant demeanor displayed by their entire staff, dedication to their customer's, and follow-through are the hallmark of the "The Jeff Belzer's Team" continue to make them my favorite and only dealer that I work with! More

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It was excellent. This is the second car I have bought there. I feel we were treated honestly and fairly. I am very pleased with the purchase of my new Malibu. This is the second car I have bought there. I feel we were treated honestly and fairly. I am very pleased with the purchase of my new Malibu. More

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