Donny Penn | Page 7

Oil change Staff members are very knowledgeable, honest and always friendly. They are open to my questions andalways take the time to explain issues and auto mec Staff members are very knowledgeable, honest and always friendly. They are open to my questions andalways take the time to explain issues and auto mechanics. More

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My server Donnie was great: responsive The sercvice was completed in a direct, honest and timelyqmmer-excellent communications. Donny knew about our car we dropped had towed first thing in The sercvice was completed in a direct, honest and timelyqmmer-excellent communications. Donny knew about our car we dropped had towed first thing in the morning, had assessment of problems sooner than he thought and it was completed sooner than I thought....The process was smooth. Price for battery and brake flush I thought was on the high side More

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Great experience Reason for the visit was a manufacturer's recall. Appointment was made quickly, service completed as promised and Donny Penn was just great. Glad I ha Reason for the visit was a manufacturer's recall. Appointment was made quickly, service completed as promised and Donny Penn was just great. Glad I had a Honda just because this dealership is great to work with. More

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Excellent Service One More Time I was taking care of some business in town, then some grocery shopping, when I began to hear a very loud roar coming from the front of car. I was als I was taking care of some business in town, then some grocery shopping, when I began to hear a very loud roar coming from the front of car. I was also feeling it in the steering wheel, I thought. A broke car loaded with groceries and a needed trip to see a grand daughter on her birthday..........what am I going to do. Went directly to Gunn Honda. They were kind and courteous in spite of the fact that they were very busy on the service drive. Wasn't long before the service ticket was written and we were transferring our goods into a loaner vehicle and off to the house to unload and make it to a birthday party. Thank you, Gunn Honda, Frank and Donny for taking good care of me in a difficult situation.! More

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Excellent Service I recently went to Gunn to service my vehicle due to a strange noise in my car/service now lights being illuminated. Both Donny and Frank kept me pos I recently went to Gunn to service my vehicle due to a strange noise in my car/service now lights being illuminated. Both Donny and Frank kept me posted the entire time and they both showed a genuine interest in resolving my oil issue. It's service like this that has made me a loyal Gunn Honda customer. More

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Gunn Honda is the place to go. Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only wha Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only what was needed would be considered and done. Nothing extra. At 116k miles, the timing belt was all I really needed now. All else was checked and even though after 116k miles other things could have been done, he had it thoroughly checked and he assured me all was good for now. He did however suggest that next time, I should probably get my spark plugs replaced. He was not pushy and was genuinely sincere. I will be back. Thanks Gunn. More

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Excellent My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiti My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiting area as well. More

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Excellent from start to finish Was impressed that Gunn arranged a ride for me even though I missed the shuttle by a few minutes. The service itself was done quickly in the time t Was impressed that Gunn arranged a ride for me even though I missed the shuttle by a few minutes. The service itself was done quickly in the time that they said it would take. More

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Donny, my rep is the best!! Donny is my rep at Gunn Honda. He keeps you informed about the progress of your car's service, if there are any problems-thoroughly discusses the det Donny is my rep at Gunn Honda. He keeps you informed about the progress of your car's service, if there are any problems-thoroughly discusses the details and options. ALWAYS has a smile on his face and is a good listener! Recommend him and the dealership highly! More

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Great service and waiting area There are at least 4 mechanics closer to home/work than Gunn is, but I continue to have great experiences with them that makes the ~40 min travel wort There are at least 4 mechanics closer to home/work than Gunn is, but I continue to have great experiences with them that makes the ~40 min travel worth it. Every employee I encounter there consistently has a cheerful, professional attitude and is a joy to interact with. And I really have to give xxxxxxto Donny here, who just seems to be so positive and happy to be working. The waiting area is also *the best* that I have ever come across and is usually stocked with coffee and donuts (Krispy Kreme). There are also a 'business' area that provides a wall outlet and dividers so I've been able to program in relative peace while waiting for work to complete on my car. More

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