Donny Penn | Page 8

Excellent Service I recently went to Gunn to service my vehicle due to a strange noise in my car/service now lights being illuminated. Both Donny and Frank kept me pos I recently went to Gunn to service my vehicle due to a strange noise in my car/service now lights being illuminated. Both Donny and Frank kept me posted the entire time and they both showed a genuine interest in resolving my oil issue. It's service like this that has made me a loyal Gunn Honda customer. More

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Gunn Honda is the place to go. Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only wha Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only what was needed would be considered and done. Nothing extra. At 116k miles, the timing belt was all I really needed now. All else was checked and even though after 116k miles other things could have been done, he had it thoroughly checked and he assured me all was good for now. He did however suggest that next time, I should probably get my spark plugs replaced. He was not pushy and was genuinely sincere. I will be back. Thanks Gunn. More

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Excellent My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiti My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiting area as well. More

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Excellent from start to finish Was impressed that Gunn arranged a ride for me even though I missed the shuttle by a few minutes. The service itself was done quickly in the time t Was impressed that Gunn arranged a ride for me even though I missed the shuttle by a few minutes. The service itself was done quickly in the time that they said it would take. More

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Donny, my rep is the best!! Donny is my rep at Gunn Honda. He keeps you informed about the progress of your car's service, if there are any problems-thoroughly discusses the det Donny is my rep at Gunn Honda. He keeps you informed about the progress of your car's service, if there are any problems-thoroughly discusses the details and options. ALWAYS has a smile on his face and is a good listener! Recommend him and the dealership highly! More

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Great service and waiting area There are at least 4 mechanics closer to home/work than Gunn is, but I continue to have great experiences with them that makes the ~40 min travel wort There are at least 4 mechanics closer to home/work than Gunn is, but I continue to have great experiences with them that makes the ~40 min travel worth it. Every employee I encounter there consistently has a cheerful, professional attitude and is a joy to interact with. And I really have to give xxxxxxto Donny here, who just seems to be so positive and happy to be working. The waiting area is also *the best* that I have ever come across and is usually stocked with coffee and donuts (Krispy Kreme). There are also a 'business' area that provides a wall outlet and dividers so I've been able to program in relative peace while waiting for work to complete on my car. More

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Donny Penn - The Best Donny is the best service technician I've worked with. He keeps me informed on the progress of my car and let's me know what needs to be done and wha Donny is the best service technician I've worked with. He keeps me informed on the progress of my car and let's me know what needs to be done and what can wait and how much it costs. No surprises with Gunn Honda service. More

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Great Service I made an appointment to have my AC repaired, arrived, and Donnie immediately got things moving. I left the Ridgeline with the service department for I made an appointment to have my AC repaired, arrived, and Donnie immediately got things moving. I left the Ridgeline with the service department for the day, was called about the problem, said fix it, and when I arrived to pick up the vehicle everything was finished. More

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Continuing finds It seems that ever since I moved out of my warranty that something other than what I took my car in for service has been found to be done. Although I It seems that ever since I moved out of my warranty that something other than what I took my car in for service has been found to be done. Although I have had a Honda since they hit the US, I have never had this much trouble. This is one reason why I bought a Honda the lack of a need to do anything other than stadard maintenance. More

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Purchase and Service I just purchased my third auto from Gunn since 2001 and, as usual, it was a smooth, painless experience. Freeman Sparks was professional, friendly an I just purchased my third auto from Gunn since 2001 and, as usual, it was a smooth, painless experience. Freeman Sparks was professional, friendly and knowledgeable. When I expressed interest in the Honda Accord Hybrid that had just been brought in to Gunn, he made certain to notify me as soon as it was ready to test drive. Patrick Ford, in finance, was most helpful and had everything ready to go when I went to his office. Every experience with Gunn, whether to purchase an auto or for auto service has been nothing less than pleasant. They are the easiest auto dealer to work with and hire the friendliest staff. I can't imagine taking my car anywhere else. More

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