Dorit Figueroa | Page 31

Exceeded my expectations James McDonald has so exceeded my expectations for a sales associate. He can't do enough for me! I am a low tech guy and James is very patient with me James McDonald has so exceeded my expectations for a sales associate. He can't do enough for me! I am a low tech guy and James is very patient with me and always gets an answer for me. He won't let me leave until he is satisfied that I know how to work/operate a computer function on the car and when I say I'm sorry to take your time and ask so many questions his reply is..."that's what I am here for and don't hesitate to call me for any little thing or question you may have". This is the kind of service James gives after he has sold the car and made his commission. Barry More

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E 400A Friendly knowledgeable people willing to work with you. They listen to your concerns and needs.Clean, very attractive store. It was a pleasure doing Friendly knowledgeable people willing to work with you. They listen to your concerns and needs.Clean, very attractive store. It was a pleasure doing business with them. More

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Graceful I’m very thankful to have Julian as my sales person because he made the experience smooth. Help me with everything I needed. Thank you I’m very thankful to have Julian as my sales person because he made the experience smooth. Help me with everything I needed. Thank you More

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First Class 5 Star Service Julian is one of the BEST sales person I have ever came in contact with. His superior customer service made my visit extremely wonderful. Even after Julian is one of the BEST sales person I have ever came in contact with. His superior customer service made my visit extremely wonderful. Even after the deal Julian still kept in touch and made sure every concern I had was addressed. He is truly a cut above the rest! Thank you Julian you ROCK!!!!! Niesha More

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My fantastic car buying experience My salesman Mr. Lester Stanford provided great service and was very knowledgeable and professional. There was no pressure put on from the beginning to My salesman Mr. Lester Stanford provided great service and was very knowledgeable and professional. There was no pressure put on from the beginning to the end of my experience at Mercedes Benz of Silver Spring. Also the closing of my deal was surprisingly fast. It was a great stress free car buying experience and a very comfortable environment. My finance manager was awesome, funny and professional as well and I look forward to returning and referring customers. to this great location. When I'm ready to purchase another vehicle I will be returning. Keep up the great team work!! More

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Just what I was looking for! It was a great experience working with Mohammad to get the car I had researched on line and knew it was only available at Mercedes-Benz of Silver Spri It was a great experience working with Mohammad to get the car I had researched on line and knew it was only available at Mercedes-Benz of Silver Spring. It was pretty fast process and not intimidating as in the past. If and when I’m ready for a new vehicle, this will be the place I come. More

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Top NotchBuying Experience Top notch across the board!From Finance to Sales to Service these folks know how to make buying a car quick & easy and stress free. This was my 3rdou Top notch across the board!From Finance to Sales to Service these folks know how to make buying a car quick & easy and stress free. This was my 3rdourchase and Finance with Mercedes Benz of Silver Spring & I strongly recommend you experience their professional quality service for yourself. Their customer service business model should be framework for every business!! More

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The 'BEST' Dealership I purchased my 1st Mercedes Benz in 2016 and nothing but great experience from Sales (C Lovence), Sales Manager (K Nichols) and Service Advisor (J Jen I purchased my 1st Mercedes Benz in 2016 and nothing but great experience from Sales (C Lovence), Sales Manager (K Nichols) and Service Advisor (J Jennings). It was such a great experience that I recently purchased my 2nd vehicle from Mercedes Benz of Silver Spring AGAIN! They go 'above & beyond' in my opinion and what dealerships should aspire to be. More

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Great buying experience with Celestin Lovence Celestin Lovence is an awesome salesperson. I highly recommend his services. He even delivered my car to my residence in VA. Thanks Lovence!! Great to Celestin Lovence is an awesome salesperson. I highly recommend his services. He even delivered my car to my residence in VA. Thanks Lovence!! Great to do business with you. More

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Excellent Service Service was professional and efficient. Time wasn't wasted trying to interest us in other vehicles from the one we chose. Was able to test drive anot Service was professional and efficient. Time wasn't wasted trying to interest us in other vehicles from the one we chose. Was able to test drive another vehicle before making my selection. More

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