Dorsey Smith
Dorsey Smith at Audi Fresno
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Dorsey Smith | Page 2

Client Advisor

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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4.8
99 Reviews

Well I've been in the business since 1986. I've sold thousands of cars and trucks. But more importantly I have established a lot of Great relationship with a lot of Great people. I sold cars in Germany, Italy and the Bay area. My love for German cars is second to none.

Dealership Experience

9 yrs, 11 mos

Industry Experience

38 yrs

Specialties & Trainings

Internet sales, NLP

4.8

99 Reviews

Write a Review

99 Reviews of Dorsey Smith

May 24, 2023

Dealership Rating
Employee Rating

My sales rep Dorsey made the buying experience enjoyed from start to finish and even helped me with programming some controls after the sale. More

by Tiffytay1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Luis Ybarra

May 25, 2023

Audi Fresno responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

May 21, 2023

Dealership Rating
Employee Rating

Most everyone was very pleasant to deal with and salesman Dorsey was excellent and very helpful. More

by Tiffytay1969
Recommend Dealer
Yes

Other Employees Tagged: Dorsey Smith

May 22, 2023

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 559-500-4635

May 15, 2023

Dealership Rating
Employee Rating

Highly recommend Dorsey he had all the answers to our questions. I was having a hard time deciding on a vehicle and he gave comparisons to help me. Ended up leaving with a car im super proud about! More

by mmaricellam19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Ybarra

May 15, 2023

Audi Fresno responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

May 09, 2023

Dealership Rating
Employee Rating

Great Customer Service, they are very attentive, they make the buying process very simple and quick. More

by STEPHEN35
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Ybarra, JJ Hagglund

May 10, 2023

Audi Fresno responded

Thank you for taking the time to write this review, Stephen! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635

April 24, 2023

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Employee Rating

Dorcey was so friendly and helpful. I know he truly believes in the product. He made buying this vehicle easy. More

by rv762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Ybarra

Apr 24, 2023

Audi Fresno responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Dorsey and all of us at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635

April 17, 2023

Dealership Rating
Employee Rating

I have pictures of Oil Leak, Windshield Washer Reservoir leak, front driver side wheel splash shield missing and transmission splash shield missing. I was told a Safety Inspection was performed and all was More

by VYALOBOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nathan Ocegueda, Samuel Wahyudi

Apr 21, 2023

Audi Fresno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Kind Regards, Your Audi Fresno Team 559-500-4635

April 09, 2023

Dealership Rating
Employee Rating

Super easy and laid back experience. No pressure and Dorsey knew exactly what I wanted and never tried to push or change that. I would purchase here again and recommend Dorsey. Was th More

by Afterdarkphoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2023

Audi Fresno responded

Thank you so much for choosing Audi Fresno! Congrats on your new purchase, and let us know if Dorsey can be of any more assistance! Kind Regards, Your Audi Fresno Team 559-500-4635

April 06, 2023

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Employee Rating

Doresy made our experience very easy and enjoyable. We stayed with Audi bc of the great service department. And Doresy confirmed this was a great decision! More

by emcilhatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Serpa

Apr 07, 2023

Audi Fresno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dorsey and the team met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 559-500-4635

April 01, 2023

Dealership Rating
Employee Rating

Dorsey was great, I didn’t even have to come in to the dealership except for the test drive. We did everything via text and he met me at my house to sign the lease agreement. Awesome service and he worked More

by dinamarie01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Audi Fresno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kind Regards, Your Audi Fresno Team 559-500-4635

March 29, 2023

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Employee Rating

Sales tactics were very sneaky and misleading, manipulating the numbers and also zero follow up after purchase. Zero More

by drapem21
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: JJ Hagglund

Apr 03, 2023

Audi Fresno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kind Regards, Your Audi Fresno Team 559-500-4635

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